Description

The Community Manager holds full on‑site responsibility for day‑to‑day property operations, ensuring physical condition, fiscal stability, and a clean, well‑maintained environment for residents. This role oversees staff leadership, budgeting, administration, maintenance, leasing, collections, reporting, and resident relations.

The position is primarily office‑based but requires regular interaction with residents, property tours, and inspections across multi‑story facilities, sometimes involving exposure to cleaning solvents and chemicals. Evening, weekend, and on‑call duties may be required to respond to emergencies.

• Manage, direct, train, and ensure safety of all property staff, handling emergencies with sound judgment.
• Hire, train, evaluate, recommend salary adjustments, and discipline or terminate staff per company policy.
• Schedule staff, approve time‑off requests, and assign duties for office and maintenance work.
• Provide safety training, report accidents, and handle emergency notifications.
• Design and execute leasing marketing campaigns, conduct property tours, and process lease agreements while staying competitive and compliant.
• Verify resident compliance with local, state, and federal eligibility requirements and address violations promptly.
• Assist in preparing the annual budget, maintain accurate financial and payroll records, and manage vacancy reporting.
• Oversee outside contractors, assess needs, negotiate contracts, and ensure timely completion of work.
• Coordinate move‑in/out processes and agency inspections with office and maintenance teams.
• Engage with residents and community partners to resolve issues and foster positive relations.
• Adhere to all company accounting and operational policies and procedures.
• Conduct regular property inspections, identify deficiencies, and implement corrective actions.
• Obtain and maintain required certifications, licenses, and regulatory compliance within the first year.

Requirements

• Minimum two years’ multi‑family residential property management experience, including employee supervision.
• Experience in multi‑family leasing; Resident Manager or similar accreditation preferred.
• Background in accounting/finance and administration; knowledge of Tax Credit, Section 8, or public housing advantageous.
• High school diploma required; two or more years of college education preferred.
• Ability to obtain required certifications or licenses within one year of hire.
• Professional appearance, strong conflict‑resolution skills, and excellent organizational detail.
• Valid driver’s license and reliable vehicle.
• Office‑based role with regular visits to resident units, property tours, and inspections, including stair climbing.
• Exposure to cleaning solvents, paint fumes, and landscaping chemicals possible.

Benefits

Michaels offers a competitive hourly wage of $25.00, along with a comprehensive benefits package that includes medical, dental, vision, prescription coverage, generous paid time off, and a 401(k) plan with company match. Employees also have access to professional development, a scholarship program for their children, and a supportive, inclusive culture.

• Competitive hourly wage ($25.00) with salary determined by location, experience, and education.
• Comprehensive benefits: medical, dental, vision, prescription coverage.
• Generous paid time off and 401(k) with company match.
• Access to Michaels Employee Scholarship Program for employees’ children.
• Professional development and growth opportunities within a team‑oriented culture.

Training + Development

Interview process

Visa Sponsorship

Security clearance