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Leasing Specialist - The Gallery
The Garrett Companies
Guide prospects through tours, leases, and renewals while delivering top‑notch resident service.
2d ago
$18 - $20
Junior (1-3 years)
Full Time
Aurora, CO
Onsite
Company Size
375 Employees
Service Specialisms
Property Development
Construction Services
General Contracting
Design
Turnkey Solutions
Sector Specialisms
Multifamily Residential
Student Housing
Mixed-Use Communities
Commercial Real Estate
Steel and Metal Construction
Thermal and Moisture Protection
Wood and Plastic Construction
Role
What you would be doing
entrata management
work orders
property tours
community marketing
lease renewal
resident onboarding
- Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions.
- Assist with community marketing efforts to build awareness and drive traffic of prospective residents.
- Monitor property appearance and safety concerns, reporting issues promptly.
- Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files.
- Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases.
- Receive and triage maintenance requests, creating work orders and coordinating resolutions.
- Participate in required training and development activities, including occasional travel and weekend work.
- Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation.
- Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community.
- Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community.
- Promote positive resident relations through responsiveness, professionalism, and a commitment to service.
- Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource.
What you bring
entrata
microsoft office
nalp
leasing
problem solving
customer service
- Ability to anticipate.
- Relentless problem-solving skills.
- Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred.
- Customer service and leasing experience with new construction and lease-ups (minimum of 1 year).
- Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects.
- Ability to sit or stand for long periods at a time
- Some lifting; up to 25lbs
- Must be consistently detail oriented.
- Understanding the difference between causation and correlation.
- Excellent written and verbal communication.
- Ability to recognize personal shortcomings.
- Ability to walk several acres to tour community
- Ability to climb up to four flights of stairs to access apartments
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2014 Founded
Year Established
Began operations with a focus on multifamily developments and has since expanded to full-scale operations.
18,000 Apartments
Units Delivered
Spanning across 22 states, showcasing significant growth and expansion across the United States.
#2 Ranking
Fortune Best Workplaces
Recognized as one of the top workplaces in the real estate industry by Fortune magazine.
- Operates in-house brands including hospitality ventures like I.C. Brewhouse and Runway 19 Coffee Co., showcasing an unusual focus on the restaurant industry.
- Projects encompass development, construction, and property management services, with a headquarters in Indiana and expansion hubs in Colorado and Tennessee.
- We are passionate about the customer experience.
- We believe in teamwork, collaboration, and transparency.
- We focus on providing the highest quality product and service.
- We are driven by integrity and excellence.
- We believe in continuous improvement and innovation.
2035
Net Zero Goal
Target year for achieving net zero emissions across all operations.
- Committed to reducing environmental impact across all operations.
- Focus on sustainable building practices and energy-efficient designs.
- Aim to incorporate renewable energy solutions in all future developments.
- Prioritize the use of environmentally friendly materials in projects.
- Committed to fostering an inclusive and diverse workplace.
- Aims to ensure equal opportunities for all employees, regardless of background or identity.
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