A fully integrated global real estate firm developing, investing in and managing rental housing, logistics and life‑science assets.
The Community Manager is responsible for the day‑to‑day operations of an assigned property, overseeing team members, daily activities, and resources to meet budgeted financial and operational goals. This role ensures compliance with Greystar policies and applicable laws such as Fair Housing, the ADA, and the Fair Credit Reporting Act. The manager drives performance while maintaining high standards of service and resident satisfaction.
Key duties include developing and managing the property budget by analyzing financial statements and market data, setting rent rates, and ensuring timely rent collection and bank deposits. The manager prepares monthly financial status reports and oversees petty‑cash fund management. Vendor invoices are reviewed, insurance certificates verified, and charges coded to the appropriate chart of accounts before approval. Expenditures are controlled to stay within the approved budget.
Lease administration responsibilities involve approving resident applications, discounts, renewals, conducting periodic apartment inspections, and enforcing lease terms, including evictions and collection of late fees. The manager monitors market and economic trends to formulate short‑ and long‑range leasing strategies that achieve occupancy and revenue targets. Resident complaints and service requests are addressed promptly to enhance satisfaction and retention. All actions comply with lease agreements and regulatory requirements.
The manager ensures the maintenance team meets Greystar standards by responding to service requests, completing repairs, and maintaining the property’s physical condition. Regular property inspections are conducted to guarantee safety, cleanliness, and curb appeal of buildings, grounds, and amenities. Any deficiencies are corrected to uphold the community’s appearance and quality.
Staff leadership includes interviewing, hiring, orienting, and training employees, as well as managing performance in line with company policies and values. The manager maintains strong client/owner relationships by providing performance updates, conducting property tours, and responding to owner inquiries. This collaborative approach supports both resident and owner satisfaction.
The role requires the ability to stand, walk, bend, climb ladders, and lift up to 25 lb independently (or 50 lb with assistance) while working indoors and outdoors in all weather conditions. Occasional travel may be needed for training, meetings, or assisting other properties. A flexible schedule is essential, including on‑call availability during evenings, weekends, and holidays.
Compensation ranges from $58,000 to $85,000, with eligibility for quarterly or annual performance‑based bonuses. Benefits include comprehensive medical, dental, vision, disability and life insurance, low employee‑only premiums, and generous paid time off (vacation, personal, sick, holidays, and a birthday day). Additional perks comprise a housing discount for onsite team members, a 6‑week paid sabbatical after ten years of service, 401(k) matching up to 6 %, paid parental leave, fertility benefit reimbursement up to $10,000, and various ancillary plans. Greystar also offers employee assistance, pet insurance, legal plans, and charitable giving programs.