Build out best practices/FAQ to most effectively and consistently help our customers
Escalate any high-priority customer situations and solve issues
Curating media and educational content for customers
Gather feedback from customers and identify trends, pain points, and areas of friction
Partnering directly with Doxel’s strategic customers’ key stakeholders to demonstrate and prove the impact of Doxel’s products and services
Being the first responder to Enterprise customer support requests
Travel 50% to build rapport and drive results with customers
Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all costs
Enabling customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions of their teams
Act as a subject matter expert to Doxel’s products while training multiple customer personas
Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as required
Foster universal adoption of the Doxel platform
Lead Monthly and Quarterly Business Reviews with executive stakeholders
Requirements
5+ years
commercial construction
project controls
modern tools
adaptable
learning
Experience working in a multifaceted and evolving environment wearing many hats
5+ years in the commercial construction industry. Experience as a project engineer, project manager, scheduler, superintendent, and/or project controls
Comfortable with modern tools for managing and communicating with customers
Adaptable to various work settings and strong personal initiative to execute with minimal oversight
High aptitude and willingness to continually learn new technologies
Knowledge of processes and procedures followed by general contractors
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$56 million raised
Funding Achievement
The company secured significant investment from top-tier venture capital firms.
84 million installations
Tracking Achievement
The company has successfully tracked an impressive number of installations across various projects.
11% under budget
Efficiency Improvement
Projects utilizing the company's solution have achieved significant cost savings.
Founded in 2016 in Menlo Park with a vision to eliminate guesswork in construction progress tracking.
Using drones and indoor rovers, captures 360° scans of job sites and feeds them into an AI engine linked to BIM, schedules, and budgets.
Software autonomously measures installed quantities, visualizes progress in 3D, and predicts finish dates.
Providers of solutions for commercial buildings, infrastructure, industrial facilities, and data center developments.
Clients include major general contractors and owners, with deployments across the U.S.
Powered by TensorFlow, PyTorch, and VSLAM, blending computer vision, deep learning, and cloud-scale data pipelines.