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Manager - Travel Trade
Red Sea Global
Design and deliver trade training and FAM trips for travel partners
8d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Riyadh, Saudi Arabia
Office Full-Time
Company Size
5,200 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Property Development
Design
Technical Services
Turnkey
Sector Specialisms
Tourism
Residential
Experiences
Infrastructure
Transport
Healthcare
Services
Role
What you would be doing
fam trips
training design
logistics management
roi tracking
kpi measurement
partner relations
- Plan and execute end-to-end FAM trips for priority trade partners from regional and international markets, in alignment with the regional travel trade leads in the function.
- Coordinate with internal Marketing, PR, and Digital teams to amplify training content and leverage FAM trip outcomes in communications.
- Report on training and FAM trip results to the Senior Director – Travel Trade and executive leadership.
- Conduct post-trip evaluations to measure impact, capture partner feedback, and optimize future programs.
- Reporting to the Senior Director – Travel Trade, this role will ensure the destination is well represented and understood by tour operators, DMCs, OTAs, and travel agents, equipping them with the knowledge, tools, and experiences needed to effectively sell and promote the destination.
- Localize training materials to different market needs, languages, and cultural contexts.
- Supervise training coordinators, agencies, or vendors supporting trade training and FAM trip execution.
- Build and maintain strong relationships with training agencies, learning platforms, and trade associations.
- Track FAM trip ROI by monitoring subsequent partner sales performance and market penetration.
- Manage logistics, stakeholder coordination, and on-ground execution of FAM programs.
- Establish KPIs to measure the effectiveness of training (partner engagement, completion rates, knowledge retention, conversion impact).
- Mentor junior staff and ensure professional development opportunities.
- Curate itineraries that showcase the breadth of the destination, its hotels, experiences, and attractions.
- The Trade Training & FAM Trips manager will be responsible for designing, developing, and executing structured training programs and familiarization (FAM) trips for travel trade partners across regional and international markets, in alignment with the regional travel trade leads in the function.
- The position holder will act as the subject-matter expert in trade learning and experiential activations, directly contributing to awareness, demand generation, and long-term trade partnerships.
- Design and deliver comprehensive training programs (in-person workshops, online modules,
- Manage external contractors and suppliers involved in trip logistics and training delivery.
- Ensure training standards, methodologies, and tools are consistently applied across markets.
- Develop selection criteria for partners, ensuring alignment with destination and operator priorities.
- Develop standardized training toolkits, sales manuals, and digital content to ensure consistent messaging.
- Collaborate with hotel operators to integrate their product knowledge into destination-wide training programs.
- Work with hotel operators, airlines, and Saudi Tourism Authority to co-create and co-fund training and FAM trip initiatives.
What you bring
8+ years
bachelor
lms
crm
fam trips
data analysis
- 8+ years of proven experience in travel trade training, learning & development, or FAM trip execution for a destination, hotel group, or airline.
- Competence in developing trade training collateral (guides, toolkits, presentations, videos). - Advanced
- Bachelor’s degree in business, Marketing, Tourism, or related field.
- Strong track record in designing and delivering training programs for international travel trade audiences.
- Ability to analyze training effectiveness and partner performance metrics. – Advanced
- Knowledge of learning methodologies and training evaluation models. - Advanced
- Prior exposure to luxury or premium travel trade segments highly desirable.
- Expertise in training delivery platforms (LMS, webinars, eLearning tools). - Expert
- Strong grasp of FAM trip planning systems, vendor management, and logistics workflows. - Expert
- Experience managing large-scale FAM trips across multiple markets.
- webinars, e-learning) for international and regional travel trade partners.
- Experience with CRM systems and partner management tools. - Intermediate
- Training Program Development
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
28,000 km² Area
Red Sea Project Expansion
The Red Sea Project spans a massive 28,000 square kilometers, showcasing extensive development plans.
50 Resorts
Development Ambition
Plans to develop 50 resorts by 2030, spread across a vast archipelago and desert terrains.
SAR 14B Credit
Financial Backing
A significant financial credit facility of 14 billion Saudi Riyals supports expansion efforts.
- Evolved from The Red Sea Development Company into a global multi-destination developer.
- Weaves luxury resorts into an archipelago of over 90 islands and desert terrains.
- Opened its first resort in 2023 and the bespoke Red Sea International Airport.
- Additional resorts like Desert Rock and Sheybarah opened in 2024.
- AMAALA, focused on wellness and yachting, debuts its first phase in 2025.
- Thuwal Private Retreat launched in 2024 as an ultra-exclusive getaway.
- Operates across sectors including hospitality, transport, healthcare, and services.
- Features overwater villas, a carbon-neutral 5G network, and sustainable building practices.
- Restores coral reefs and mangroves, preserving 22 of 92 islands as conservation zones.
- Partners with luxury brands like Four Seasons and Six Senses.
- Responsibility – We take responsibility for the natural environment, aiming to preserve, protect, and enhance it
- Responsibility – We help in increasing opportunities, both within the communities where we operate and across Saudi Arabia
- Responsibility – We are proud to be at the forefront of the responsible tourism industry
- Collaboration – We communicate, share knowledge and work together in multi‑diverse cultural environment. We work hand in hand with our stakeholders and partners to succeed
- Collaboration – We embrace opportunities to learn and develop skills from our colleagues
- Collaboration – We believe that by coming together as a team, we can achieve the best outcomes for our company and the country
- Collaboration – We affiliate with like‑minded partners and suppliers to achieve Red Sea Global’s ambitious goals
- Passion – We are passionate about achieving results with excellence
- Passion – We continually go beyond what is expected of us, to achieve the best outcomes
- Passion – We strive every day to achieve the ambitious targets of our company
- Passion – We are passionate about Saudi Arabia and the opportunity to showcase the culture of warm hospitality to the world
- Respect – Respect is at the center of everything we do and is the beating heart of our values
- Respect – We treat all of our colleagues with respect and embrace different backgrounds and perspectives
- Respect – We have a deep respect for the natural environment and are committed to protecting it for future generations
- Respect – We respect the culture and heritage of Saudi Arabia
1 million tCO₂eq
Annual Emission Avoidance
Reduction in greenhouse gas emissions achieved through renewable utilities across the destination.
7.5 million plants
Plants Nurtured
A large-scale regional nursery has nurtured over 7.5 million plants, contributing to green spaces and biodiversity.
575,000 tCO₂eq/year
CO₂ Reduction
Carbon emissions avoided annually through LEED-certified properties in Phase One of the development.
1,000 EV stations
EV Infrastructure Expansion
Plans to install 1,000 electric vehicle charging stations by 2025, supporting sustainable transport initiatives.
- Constructed wetlands treating wastewater across 8.3 ha and repurposing 3,000 m³/day for irrigation in nursery
- Mangrove nursery: 600,000 seedlings planted at four sites; part of wider 50 million-tree by 2030 ambition
- Red Sea International Airport is the Gulf's first to operate on 24/7 solar power
- Targeting 30% net conservation benefit across development areas by 2040
- Avoiding 1 million tCO₂eq emissions annually through renewable utilities; projected 5 million tCO₂eq reduction by 2030 including AMAALA
- Largest regional landscape nursery (100+ ha): 7.5 million plants nurtured (1.7 m home-propagated; 1.6 m planted in-destination)
- Seven LEED certifications (Platinum & Gold) across properties, avoiding 575,000 tCO₂eq/year for Phase One; AMAALA to avoid further 350,000 tCO₂eq/year
- Sustainable transport infrastructure: 167+ EV charging stations (planned 1000 by 2025), EV fleet of 100+, including buses
3 300+ Employees
Employee Recruitment & Development
Recruited 3 300+ employees and delivered approximately 74 000 hours of training, with 50+ graduates completing an elite programme.
- Launched 'Jewar' two-way app for local community engagement, feedback and opportunity sharing.
- Volunteer initiative engaged 200+ participants in mangrove planting and beach clean-ups.
- Gender breakdown: (if available data, otherwise omitted due to no public figures found on website/LinkedIn)
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