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Senior Leasing Consultant (Biltmore)
Mark-Taylor, Inc.
Guide tours, close leases, manage resident relations, and ensure community experience.
2d ago
$21
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Onsite
Company Size
216 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Role
What you would be doing
resident relations
leasing sales
application processing
payment management
community experience
property tours
- Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
- Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.
- Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
- Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
- Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
- Conduct detailed and informative tours with prospective residents.
What you bring
microsoft office
bachelor's
communication
time management
customer care
leasing experience
- A basic understanding of written and verbal English
- Excellent verbal and written communication skills.
- Time management and organizational skills.
- Proficiency with Microsoft Office Suite.
- Goal orientated, self starter work ethic.
- Associates and/or Bachelor’s Degree preferred.
- Comfort and ability to resolve conflict and provide a high level of customer care.
- A minimum of three years working as a Leasing Consultant, Leasing Agent, or similar role in a multifamily setting, or a minimum of 1 year as a Leasing Manager or Senior Leasing Consultant.
- Opportunities for career growth
- Medical, dental, vision benefits, including paid parental leave
- Employee referral program
- Paid time off, paid sick time, paid holidays, paid volunteer time
- Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
- 401k with company match
- Employee appreciation events
- MT Wellness program
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment screening, including drug testing.
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Company
Overview
Since 1985
Founding Year
The company has been a leader in the multifamily development sector for over three decades.
$2.5B
Financial Assets
The company has built a substantial portfolio of multifamily properties across the Southwest.
20,000 Units
Developed Properties
The company has built thousands of high-quality multifamily units, making it a significant player in the market.
2021
Consulting Launch
The firm expanded its services to include full lifecycle consulting for real estate projects.
- Over nearly four decades, it grew into Arizona’s largest apartment developer and a major Class‑A landlord.
- Typical projects include luxury rental communities featuring centralized leasing, smart‑home tech, and premium amenities.
- Known for tech‑forward operations, it partnered with iApartments to deploy smart locks, leak sensors and self‑guided tours.
- Delivering an exceptional living experience for residents.
- Creating opportunities for employees to succeed.
- Commitment to quality, excellence, and integrity in every aspect of the business.
- Strong focus on teamwork and collaboration to achieve common goals.
- Encouraging continuous learning and professional development.
- Providing a supportive and motivating environment where employees are empowered to thrive.
2050
Carbon Neutrality Goal
Aims to achieve net-zero carbon emissions by the specified year through continuous progress.
- Committed to creating sustainable communities and reducing environmental impact.
- Incorporates eco-friendly practices in design, development, and property management operations.
- Ongoing efforts utilize energy-efficient technologies and sustainable materials.
- Employs water and energy-saving technologies in all new developments.
- fostering an inclusive workplace where all employees are valued and respected
- gender and ethnic diversity are core principles within recruitment and talent management processes
- specific programs aimed at providing leadership opportunities for women and minorities
- ongoing initiatives to track and improve gender diversity at all levels of the organization
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