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ServiceNow Developer
Apa Group
Junior ServiceNow Developer responsible for maintaining a healthy platform, implementing technical solutions, and collaborating with other business units.
21d ago
Expert & Leadership (13+ years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Melbourne, Victoria, Australia
Hybrid
Company Size
2,740 Employees
Service Specialisms
Pipeline Services
Energy Infrastructure
Gas Transportation
Asset Management
Operations & Maintenance
Construction
Engineering
Project Delivery
Sector Specialisms
Energy
Natural Gas Transmission
Gas Storage
Gas Processing
Gas Compression
Power Generation
Wind Energy
Energy Infrastructure
Role
What you would be doing
technical sme
implement solutions
workshop planning
servicenow team
solution delivery
- Contribute as a technical SME when collaborating with other key parts of the APA business, including People & Culture, Infrastructure, Procurement and Finance
- Implement solutions that provide value, are relevant, purposeful, and sustainable
- Plan and develop workshops (when required) for project-funded works that require discovery and holistic solution design for product lines that fall into your remit
- Work with our ServiceNow Product Team to ensure that solutions are aligned with the platform’s strategic roadmap and that we are always eliminating unnecessary customization and pushing APA towards a greater state of maintainability
- Play a key role in the delivery of day-to-day ‘must have’ works for APA and be mentored by our Senior ServiceNow Developer to uplift and enrich your own skillset
What you bring
application development
customer experience
servicenow
soft skills
problem solving
certifications
- Experience in customer-facing roles (i.e. technical support) as business engagement is a crucial part of the APA way
- Genuine flexible work environment (WFH with a light in-office requirement)
- Applicants should be experienced in application development across multiple platform product lines, preferably within a variety of customers environments
- Location: Melbourne or Brisbane preferred, but desirable candidates are welcome from anywhere
- Australian citizen or permanent resident
- Strong Application development in the Core Platform and ITSM product lines
- Excellent communication and customer services skills
- Experience in taking business challenges and translating them into a suitable technical solution within ServiceNow
- Proven ability to innovate, adapt, and work under pressure in complex environments with multiple stakeholders and firm deadlines
- Varied deliverables across multiple product lines
- Relevant Industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc...
- Strong investment in training and upskilling - certifications paid for
- Mature team environment with an elevated level of engagement
- Work with a high performing team who is deeply intrenched in the business and already boasts great vendor relationships
- Exciting time to join an expanding in-house team
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Interview process
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Security clearance- police checks before & during employment
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Company
Overview
AUD 1.725 Billion
2023 Revenue Figure
The company achieved AUD 1.725 billion in revenue in 2023, highlighting its strong position in gas infrastructure and energy assets.
2000
Year of Formation
The company was established in 2000 through a spin-off from Australian Gas Light, marking its beginnings as a major player in gas infrastructure.
2022
Strategic Acquisition
In 2022, the company acquired Basslink, significantly expanding its reach across Australia's east–west and north–south regions.
- It builds and runs major gas pipelines – Moomba–Sydney, Roma–Brisbane, SEAGas among others – stitching regions together.
- Its electricity arm links grids via Murraylink, Basslink and Directlink, powering cross‑boundary interconnections.
- Wind‑farm holdings like Emu Downs and Hallett, plus gas‑fired stations in Mount Isa, show its generation edge.
- Projects range from interstate pipeline networks to high‑voltage interconnectors and hybrid generation sites.
- Our culture is one of safety, integrity, respect, and continuous improvement.
- We value collaboration, innovation, and performance excellence.
- We hold ourselves accountable and deliver on our commitments.
- We are committed to creating a work environment that promotes professional development and growth.
- Our team is diverse, inclusive, and committed to making a positive impact on the communities we serve.
2050
Net-Zero Emissions Target
Committed to achieving net-zero emissions through strategic initiatives and infrastructure upgrades.
- Aims to reduce carbon footprint through renewable energy projects and infrastructure upgrades.
- Investing in energy efficiency and transitioning to low-carbon technologies.
- Implemented robust environmental management systems across operations.
- Tracks and reports greenhouse gas emissions to meet climate-related targets.
30%
Women in Senior Management
Women currently hold 30% of senior management positions within the organization, reflecting progress toward gender diversity goals.
- Strives to create an inclusive workplace where diversity is celebrated.
- Has set goals to increase gender diversity, with initiatives to support women in leadership roles.
- Aims to ensure equal pay for equal work, with transparent remuneration practices.
- Actively supporting programs that encourage the recruitment and advancement of underrepresented groups in its workforce.
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