Leasing Manager

Description

• Provide training and ongoing support to leasing staff in paperwork processing, traffic tracking, and goal achievement
• Create monthly schedules for leasing staff and guide the team to meet property occupancy goals
• Contribute to marketing efforts, including outreach, updating social media, shopping competitive communities, and preparing market surveys
• Develop and implement leasing strategies to attract new residents and retain current residents
• Ensure applicant files are complete and accurate, including paperwork approval and verifications
• Adhere to federal and state Fair Housing Laws as well as all company policies
• Assist in the Renter’s Advantage Program where applicable
• Manage all activities related to apartment rentals, move-ins, resident insurance, and lease renewals
• Conduct follow-ups with prospects, including unit inspections, thank-you notes, approval letters, phone calls, and lease signings
• Manage the sales process, assign goals, and ensure execution of the leasing strategy
• Supervise a team of two or more leasing consultants
• Address complaints and resolve issues in a timely manner
• Communicate with maintenance teams regarding move-in and turn schedules
• Provide direction, performance appraisals, rewards, and discipline as needed
• Maintain an up-to-date outreach file for the property
• Ensure that all supervisory responsibilities are carried out in accordance with company policies and applicable laws
• Maintain accuracy in tracking logs, vacancy reports, and activity sheets
• Submit weekly property reports and ensure all monies are processed within 24 hours
• Promote and coordinate resident retention programs and activities
• Handle interviewing, hiring, training, and evaluating leasing staff
• Foster a positive and motivated team environment among leasing staff
• Present applicant files to the Property Manager for final approval

Requirements

• Strong interpersonal and communication skills for effective interactions with residents and office staff
• Valid driver’s license, good driving record, and auto insurance may be required for travel between properties
• Associate’s degree (A.S, A.A.) from a two-year college or university or 2-3 years of related experience and/or training, or an equivalent combination of education and experience
• High attention to detail and problem-solving skills to address and resolve issues effectively
• Previous experience in property management or sales/customer service management

Benefits

• Generous Rent Discount at any one of our properties
• $300 Morgan Essentials (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Tuition Reimbursement Program for continued learning
• Excellent Base Pay : $50,000 - $60,000/year
• Property Staff Shared Renewal Commissions (paid monthly)
• Retirement Savings: 401(k) with Company Match
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Paid Time Off: Including 10 Holidays per year and sick leave

Training + Development

Interview process

Visa Sponsorship

Security clearance