Director, PMO

Description

The role establishes outcome‑focused governance, provides a transparent view of initiatives, risks, interdependencies, value, and resource needs, and owns a cross‑team dependency framework to prevent bottlenecks and improve delivery confidence. It leads annual and quarterly OKR cycles, facilitates Quarterly Northstar Syncs for prioritization and dependency alignment, defines and publishes portfolio KPIs via executive dashboards, and standardizes planning rhythms that protect autonomy while increasing flow. The Director also stays abreast of AI advancements and clarifies decision rights across Product, Engineering, Architecture, Security, and IT.

• Establish outcome‑focused portfolio governance aligned with the Product Operating Model and OKRs.
• Own a cross‑team dependency framework to eliminate bottlenecks and improve delivery confidence.
• Lead annual and quarterly OKR cycles, ensuring goals cascade to capacity and customer outcomes.
• Facilitate Quarterly Northstar Syncs to prioritize work, align dependencies, and make trade‑offs explicit.
• Define, track, and publish KPIs such as predictability, throughput, and risk severity via executive dashboards.
• Standardize planning rhythms (annual strategy, quarterly OKRs/QBRs, monthly reviews, weekly forums) to protect autonomy and flow.
• Monitor AI and system advancements to enhance team capabilities.
• Clarify decision rights across Product, Engineering, Architecture, Security, and IT with transparent escalation paths.

Requirements

Candidates bring 15+ years of portfolio/program management and PMO leadership experience in SaaS/technology environments, with a proven impact in product‑centric and scaled delivery contexts. They have deep expertise in cross‑team dependency orchestration, strong partnership skills with Product, Engineering, Architecture, Security, IT, and Finance, and excel at executive communication, storytelling, and analytical dashboarding. A bias for action, ownership, and the ability to facilitate autonomy and clarity are essential.

The position involves frequent sitting, telephone communication, and extended computer work, requiring good visual acuity. Team members must maintain an ergonomically appropriate remote workspace, work hybrid 2‑3 days per week in the Atlanta office, and reside within the United States.

• 15+ years of portfolio/program management and PMO leadership in SaaS/technology environments.
• Proven track record delivering OKR‑driven planning, outcome‑based funding, and enterprise transparency.
• Expertise orchestrating cross‑team dependencies across multiple product lines and shared services.
• Strong partnership skills to align roadmaps, capacity, and sequencing with Product, Engineering, and Finance.
• Excellent executive communication and storytelling to translate complex portfolio dynamics.
• Analytical fluency in building dashboards and using data for prioritization and continuous improvement.
• Bias for action, facilitating autonomy and delivering customer value at scale.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance