Community Manager

Description

• Alerting staff of move-ins, move-outs, and any emergencies.
• Coordinate vendor bids and contractor quotes.
• Document lease violations and coordinate evictions.
• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.
• Work with the construction team on avoiding violations, inspections, and necessary access.
• Assisting tenants with requests, questions, problems, and complaints.
• Monitors tenant and complex-wide arrears and litigation cases.
• Attend monthly financial catch-up meetings and monitor budgets.
• Conduct bi-annual walk-throughs with the Building Superintendent.
• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
• Develops responses to regulatory agencies in coordination with the Compliance Department.
• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews.
• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.
• Provide and obtain updates on various ongoing construction projects/unit renovations.
• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs.
• Conduct and document unit inspections.

Requirements

• Proficient in Microsoft Office Suite.
• TCS certification for tax credit properties.
• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Bachelor's degree preferred.
• Yardi experience preferred.
• Experience in Affordable Housing
• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
• Ability to multi-task and meet tight deadlines.
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• EIV experience.

Benefits

• Laser Correction Discount.
• Disability Insurance.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• Employer Paid Vision Plans.
• Employee Discounts on appliances, apparel, and more.
• 12 paid Holidays.
• Nationwide Pet Insurance.
• 7 Sick days.
• Flexible Spending Account.
• Employer Paid Life Insurance.
• 15 days of PTO.
• Generous employer contribution for Medical and Dental through United Healthcare.

Training + Development

Interview process

Visa Sponsorship

Security clearance