Service Coordinator

Description

• Completing debriefs with front line staff and reporting necessary actions or updates as required
• Reporting of all safety concerns or container damage and encouraging ‘stop the job’ if it is deemed unsafe to continue
• Ensuring Veolia legal compliance on-site (WTD, O’licence and transport compliance)
• Face-to-face and telephone engagement with drivers, supporting them to address any issues on route
• Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning, analysing data, setting schedules and coordinating a team of late working drivers.
• Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers

Requirements

• Able to demonstrate an understanding of transport compliance and WTD
• Good communication skills, communicating with people of all levels, including drivers, frontline employees and customers
• Ability to organise a busy workload and operate at a fast pace
• Experience working with a quality management system e.g. ISO Managing transport compliance
• Experienced IT Skills, and the ability to adapt to Google operating systems
• Previous experience operating within a similar industry; waste/transport/logistics

Benefits

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Access to our company pension scheme
• Ongoing training and development opportunities, allowing you to reach your full potential
• Discounts on everything from groceries to well known retailers
• One paid days leave every year to volunteer and support your community
• 25 days of annual leave

Training + Development

Interview process

Visa Sponsorship

Security clearance