

Builds high-quality homes and communities across the Pacific Northwest, offering affordable housing solutions.
Hayden Homes is seeking a Customer Service Warranty Technician to serve the Treasure Valley, Idaho region, including Boise, Caldwell, Kuna, Meridian, Middleton, Nampa, and Star. The role requires a high school diploma or GED, with a strong preference for prior customer service and construction experience. Daily travel within local and regional areas is required, along with a reliable vehicle, valid driver’s license, and insurance.
Success in this role depends on building effective relationships with internal teams and external customers, delivering consistent high‑level service, and managing time and tasks efficiently. You must maintain professionalism, composure, and resiliency in challenging situations, taking pride and accountability for your work.
Hayden Homes is Great Place to Work Certified® and recognized as a Fortune 100 Best Workplace. In this position you will ensure homes are completed to quality standards and ready for New Home Orientations, while promptly addressing customer warranty requests to meet timelines and budgets.
The compensation package includes a base salary of $60,500‑$68,000, quarterly bonuses, comprehensive health, dental, and vision benefits, flexible spending accounts, life and disability insurance, a 401(k) with company match, and a home‑purchase discount. Additional perks comprise at least three weeks of paid time off, 16 hours of volunteer time off, education reimbursement, and career development opportunities.