Overnight Full-Time Concierge (Ellicott House: Mon-Fri, 12am-8am)
Comstock Companies
Overnight concierge managing front desk operations, security, and guest services.
3 days ago ago
$18 - $20
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Washington, DC
Onsite
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Commercial
Mixed-use
Transit-oriented development
Industrial
Infrastructure
Buildings
Energy
Role
What you would be doing
safety reporting
incident investigation
activity reporting
facility management
elevator assistance
safety audits
- Observation and reporting of all safety concerns.
- Provide customer service and assistance to clients, customers, and visitors.
- Completes Incident Forms and conducts incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office.
- Daily activity report, access control reports, and incident reports daily.
- Directly oversees all day-to-day activities associated with opening, managing, and closing the facility.
- Provide elevator assistance and door assistance to all guests.
- Resolves customer concerns that are escalated to his/her attention by the facility’s front-line associates.
- Patrol the common areas.
- Ensures the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual.
What you bring
security certified
high school
driver's license
customer service
problem solving
software proficiency
- Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
- Exceptional oral and written communication, active listening, and organizational skills
- Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
- Ability to establish strong working relationships with others in team setting
- Must be a certified security professional (VA Unarmed Security Officer/Courier, aka DCJS) by the state of Virginia or will be required to obtain certification within 60 days of start/transfer date.
- Strong sense of urgency
- Minimum of 2 years’ experience in customer-service related job
- Self-directed and able to work independently, with minimal supervision
- Consistently and effectively uses software applications necessary to record and track work.
- High School Diploma
- Strong problem-solving, time management and communication skills
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Must have a positive, can-do attitude and be able to fuel growth and innovation
- Must be customer-focused and results-oriented
- Valid driver's license without major violations
- Flexibility to work through lunches (paid) on a consistent basis unless advance arrangements made in accordance with division/department policies.
- 401k Match
- Wellness: Wellness Program, Free access to Onsite Fitness Center at Most Locations; Deep discount on Vida gym membership, the flagship location in Reston
- Health: Medical, Dental, Vision, Life Insurance, Accident, Hospital
- Competitive Salary, plus eligibility for further bonus opportunities
- Opportunities for advancement within our expanding portfolio
- Income Protection: Short Term and Long Term Disability plans at no cost
- Paid Time Off: Vacation, Sick, Personal Days, Volunteer Time, Company Holidays
- Tuition Reimbursement and Professional Development funds to fuel your growth
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to redefine real estate development and construction across the United States.
- A track record of delivering high-quality, innovative residential, commercial, and industrial projects.
- Focused on a wide range of sectors, from heavy civil to government, ensuring a deep impact on communities.
- Committed to using cutting-edge technology and sustainable practices to create lasting value.
- Known for tackling complex and large-scale projects, including mixed-use developments and urban infrastructure.
- With years of experience, the company has established a reputation for precision, reliability, and excellence.
- Believes in acting with integrity, honesty, and transparency in everything they do.
- Values collaboration and strength through teamwork, emphasizing the importance of each person's ideas and expertise.
- Committed to achieving the highest standards in all aspects of their business.
- Embraces change and continuously seeks innovative solutions to meet clients' needs.
- Takes responsibility for actions and delivers results with a strong sense of ownership.
2050 Net Zero
Net Zero Commitment
Aiming to achieve net-zero carbon emissions across all operations by the year 2050.
- Prioritize sustainable development practices in all projects, utilizing eco-friendly materials and technologies.
- Incorporates green building certifications such as LEED and ENERGY STAR in its developments.
- Actively engaged in environmental preservation, integrating nature-based solutions where possible.
- The company prioritizes fostering an inclusive and diverse workplace.
- They have set goals for increasing diversity within leadership and operational teams.
- The company actively tracks diversity metrics, including gender representation and racial diversity.
- The company has committed to improving gender equity, with specific targets for female leadership roles.
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