Director of Sales Operations

Description

• Lead and develop Inside Sales, Project Management, and Project Engineering teams, providing direction, prioritization, and resource alignment across a high volume of projects throughout the Northeast.
• Oversee third-party vendor performance, production schedules, and documentation compliance.
• Partner cross-functionally with Sales, Marketing, and Operations to qualify opportunities, allocate resources, and ensure seamless project handoffs.
• Build scalable systems, dashboards, and KPIs to drive performance, visibility, and accountability across all project phases.
• Champion continuous improvement through post-project evaluations and process enhancements that strengthen efficiency and margin performance.
• Ensure disciplined project execution through standardized documentation, close-out procedures, and coordination with Operations.
• Monitor financial performance and mitigate margin leakage through strong forecasting, CRM accuracy, and cost-control practices.
• Serve as the escalation point for complex client or vendor issues, driving solutions that uphold service excellence and profitability.

Requirements

• 7–10+ years of leadership experience in engineering, construction, power systems, manufacturing, or industrial project management.
• Strong financial acumen, with expertise in budgeting, cost control, and margin optimization.
• Proven ability to lead cross-functional teams in project management, inside sales, and operations to achieve timelines, budgets, and customer satisfaction goals.
• Skilled communicator comfortable representing the company in client meetings, site visits, and startup coordination, balancing customer focus with commercial objectives.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance