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Graduate Service Delivery Manager
Veolia
Graduate role managing service delivery, safety, HR, and operations for Veolia.
7d ago
£28,000
Entry-level
Full Time
Hertfordshire
Onsite
Company Size
215,000 Employees
Service Specialisms
Water Treatment
Wastewater Treatment
Operations & Maintenance
Capital Program Management
Design‑Build‑Operate
Asset Management
Spare Parts & Consumables
Digital Monitoring & Hubgrade
Sector Specialisms
Municipal
Industrial
Energy
Water
Utilities
Government
Automotive
Food & Beverage
Role
What you would be doing
stakeholder management
team leadership
operational analysis
training design
safety management
quality standards
- Establish professional stakeholder relationships with clients and residents through exceptional service delivery
- Build leadership capabilities through hands-on team management and establishing a strong on-site presence
- Apply problem-solving methodologies to address complex operational challenges
- Develop foundational skills in workplace safety management and employee welfare protocols
- Analyse operational systems and present data-driven recommendations for equipment and process improvements
- Conduct thorough performance analysis, including incident investigation, complaint resolution, and corrective action implementation
- Design and execute comprehensive training programmes with competency assessment frameworks
- Cultivate inclusive workplace practices while driving employee engagement initiatives
- Drive performance excellence by establishing quality standards and achieving key performance indicators
What you bring
environmental degree
communication
operations
problem solving
hr processes
travel
- Degree-level qualification in environmental sciences (to be achieved by September 2026)
- Excellent communication and written skills
- Master operational management fundamentals, including inventory control and fleet coordination
- Creative problem-solving and a passion for trying new ideas
- Gain practical experience implementing HR processes and procedures aligned with organisational standards
- Willingness to travel to training locations and potentially (if in a rotational role) relocate for role requirements
- Discounts on everything from groceries to well-known retailers
- Access to our company pension scheme
- One paid days leave every year to volunteer and support your community
- 25 days of annual leave
- 24-hour access to a virtual GP, 365 days a year, for you and family members in your household
- Ongoing training and development opportunities, allowing you to reach your full potential
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
Information not given or found
Interview process
- complete short strength‑based, gamified assessments online.
- shortlisting takes place during the week of 20‑27 october.
- if successful, attend a virtual assessment day.
- if successful, attend an on‑site assessment day (weeks of 3‑10 november).
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
€44.7B Revenue
Annual Revenue
The company generates significant revenue annually, reflecting its extensive operations and global reach.
3,800 Plants
Water Treatment Facilities
Operates a vast network of water treatment plants, ensuring clean and accessible water resources.
42 TWh Energy
Energy Managed
Manages a substantial amount of energy, highlighting its role in sustainable energy solutions.
60M Tonnes Waste
Waste Handled Annually
Efficiently handles a large volume of waste annually, showcasing expertise in recycling and waste management.
- Born as a water services pioneer in 1853, evolved into a global environmental leader.
- A major merger with Suez in 2021 solidified its global presence and service capabilities.
- They act to protect the environment and foster sustainable development for all.
- They are committed to respecting and fostering human rights across all their activities.
- Their ambition is to develop the full potential of their people, nurturing diverse talents and helping them grow in an environment of mutual respect and accountability.
- They are an innovative and responsible company, constantly pushing the boundaries of their industry to develop new solutions.
- They foster a culture of collaboration, transparency, and respect, guided by their ethical values and a commitment to the greater good.
100 million tons
Annual Waste Recycling
Commitment to recycling 100 million tons of waste every year as part of its sustainability efforts.
70 million people
Clean Water Access
Providing clean water access to 70 million people globally, improving quality of life and health outcomes.
30% reduction
CO2 Emissions Target
Aim to reduce CO2 emissions by 30% by 2030, measured against 2015 levels, to combat climate change.
50% renewable energy
Energy Production Goal
Targeting to generate 50% of global revenue from renewable energy sources by 2030.
- Proposed circular economy solutions to reduce resource consumption and promote recycling.
30% Goal
Gender Equality Target
Aiming for 30% women in senior leadership positions by 2025.
47% Employees
Female Representation
47% of the workforce consists of women.
35% Board
Women on Board
35% of the Board of Directors are women.
- Focus on promoting diversity through internal programs and recruitment practices.
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