Deal Desk Specialist (East)

Description

• Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts aligns to Cushman's internal systems
• Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs
• Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements
• Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data
• Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation
• Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience
• Execute deal-related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write-off or missing payment inquires
• Complete write-offs, master data management, and missing payment activities in a timely manner

Requirements

• Strong analytical skills with high attention to detail and accuracy
• Demonstrated ability to independently execute tasks and resolve conflicts as they arise
• Strong communication (written, verbal) and customer service skills
• Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
• Excellent organization and time management skills with the ability to manage multiple tasks simultaneously
• 1 – 3 years of data management, project management, commercial real estate or related field of experience
• Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred
• Knowledge of Commercial Real Estate industry a plus
• Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
• Highly proficient in Microsoft Office Suite
• Team-player capable of building strong working relationships with peers and Global based team

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance