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Weisiger Group

Service Writer

Company logo
Weisiger Group
Premier Southeast equipment & service provider for construction, power systems & material handling.
Manages quotes, customer communication, and service coordination for LiftOne.
9d ago
Junior (1-3 years)
Full Time
Nashville, TN
Office Full-Time
Company Size
2,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Power Generation
Material Handling
Truck Engines
Electrical Contractors
Facilities
Venues
General Contractors
Role
What you would be doing
quote creation
quote monitoring
quote reminders
report generation
data entry
metrics review
  • Create and submit quotes for customer jobs as jobs come in
  • Meeting with PSSR/Account Managers to discuss where we missed quotes and why we missed them.
  • Resend expiring quotes to customer and account manager
  • Monitor quote database to see if any quotes are expired (30 days).
  • Generate off lease quotes and send to customers for approval (CC: PSSR)
  • Review quoting metrics with account managers and service/operation managers
  • Monitor quote database to see if any quotes are 3 days late. Action appropriately.
  • Run report and update Finalized Billed Amount in database
  • Send "Open" quotes out to customers as a reminder of jobs that have not been accepted/rejected
  • Enter quote data in Quote Log database
What you bring
microsoft office
3-5 years
customer service
high school
  • Microsoft Office (Word, Excel, Outlook, and PowerPoint)
  • 3-5 years of experience in service environment, with focus on customer service/support highly preferred
  • High school degree or equivalent
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Founded in 1926
Year Established
The company was established in 1926, marking the start of its legacy as a family business.
Multiple Awards
Awards Earned
Recognized for excellence multiple times, including US Best Managed Company Gold Standard awards.
  • A fourth‑generation family business that has evolved from a local tractor dealer to a multi‑brand equipment powerhouse.
  • Headquartered in Charlotte, NC, it operates Carolina Cat, LiftOne, SITECH Horizon, Prime Source, Hydraulics Express, Power Products & Solutions, and BlueSkye Automation.
  • Provides equipment and support for construction, electric power, and warehouse industries across five Southeastern states.
  • Typical projects include supplying and servicing Caterpillar machinery, generators, forklifts, warehouse systems, and automation solutions.
  • Specialises in construction equipment, power systems, and material handling with deep technical training programs and dealership partnerships.
  • Maintains a tight-knit ‘family’ culture while balancing high performance across diverse sectors.
Culture + Values
  • We create value for our clients by helping them navigate complex environments with innovation and strategy.
  • We collaborate with our clients and partners to deliver exceptional results.
  • We are a results-driven company, committed to quality and excellence in every project we undertake.
  • We prioritize integrity, transparency, and open communication in all of our interactions.
Environment + Sustainability
2030
Net-zero Emissions Target
Commitment to achieve net-zero emissions by the specified year.
  • They continuously assess their carbon footprint and work to reduce emissions through sustainable practices.
  • They aim to drive innovation in sustainable solutions across all of their projects.
  • They integrate sustainable design and technology to optimize energy efficiency and reduce environmental impact.
Inclusion & Diversity
  • We are committed to creating an inclusive and diverse work environment.
  • Our recruitment process prioritizes diverse perspectives and experiences.
  • We strive to ensure equal opportunities for all employees, regardless of background or gender.
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