Service Coordinator at Stark Tech in Clifton Park, NY | Kablio

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Service Coordinator

Stark Tech

Provides tech‑enabled building and energy solutions: automation, microgrids, solar, and renewable natural gas.

Provide admin support for service dept: billing, contracts, work orders, customer service.

19 days ago ago

Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)

Full Time

Clifton Park, NY

Office Full-Time

Company Size

750 Employees

Service Specialisms

Energy Efficiency Solutions

Optimization Engineering

Solar, Microgrids, Renewable Natural Gas Engineering

Building Technology Solutions

Service & Maintenance

Critical Power

Thermal Management

Racks and Enclosures

Sector Specialisms

Energy

Buildings

Commercial

Industrial

Data Centers

Facility Infrastructure

Power Management

Renewable Energy

Role

Description

customer support

payroll reporting

account management

billing administration

contract processing

invoice issuance

Correspond with customers as needed. Answer service calls and resolve issues.
Complete and submit certified payroll reports.
Maintain customer accounts and contact information in the system.
Administer and manage T&M, Job and Service Agreement billing.
Process service agreements and contract renewals. Work with sales team to understand and confirm contract terms.
Issue and distribute invoices to customers accordingly.

Requirements

5+ years

customer service

hvac

under pressure

ms software

associate's degree

5+ years of relevant work experience.
Great customer interface skills required.
Knowledge of HVAC or similar industry preferred.
Ability to work under pressure required.
Proficient at using MS software
Associates Degree or equivalent related work experience.

Benefits

Competitive pay
Employee Assistance Program
401(k) with employer match
Paid Time Off & Holidays
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Wellness Program (participation incentives)
HSA employer contribution
Career development
Life and Disability insurance
Medical/Dental/Vision insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1989 in Buffalo, NY, Stark Tech evolved from a building-services provider into a clean‑tech leader.
Combining in‑house engineering with manufacturing, they build integrated systems—from building automation to microgrids and renewable natural gas skids.
Projects often include smart building retrofits, solar development, battery energy storage, and waste‑to‑gas systems across North America.
They partner with major tech firms (e.g., Schneider Electric), earning recognition like Global Impact Maker and EcoXpert certifications in automation, power, and security.
Their financial model marries equipment manufacturing, systems integration, and recurring service agreements for cloud‑based analytics and predictive maintenance.
While rooted in facility services, they've forged a niche across sectors: buildings, energy, renewable gas, solar, microgrids, and storage.
Unusually, they produce large skid‑mounted units that convert waste or biomass into renewable natural gas—merging engineering with manufacturing.

Culture + Values

Integrity in all actions.
Innovation that drives the future.
Excellence in execution.
Commitment to customers and partners.
Collaboration across teams and disciplines.
Accountability to deliver results.

Environment + Sustainability

2030

Net Zero Commitment

Committed to achieving net zero carbon emissions.

Utilizing renewable energy sources for operations and services.
Ongoing efforts to reduce waste through improved operational efficiencies.
Implementation of energy-efficient technologies across facilities.
Regular monitoring and reporting of environmental impact metrics.

Inclusion & Diversity

Fosters an inclusive workplace with diverse teams.
Dedicated to achieving gender equality in leadership roles.
Continuously works to recruit and retain diverse talent.
Maintains employee resource groups and mentorship programs.
Promotes equitable opportunities for all employees.

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