Ensure accurate and timely billing for a portfolio of 2,000+ active rental contracts.
Lead, mentor, and develop a team of approximately six (6) team members, including Accounts Receivable Specialists and Rental Coordinator Supervisors.
Lead continuous improvement efforts, including standardized rental coordinator procedures, customer setup benchmarks, and KPI development.
Assist with customer setup, sales tax exemptions, credits, and reconciliation of sales tax transactions through AvaTax.
Ensure compliance with customer credit policies, sales tax requirements, and SOX-like internal controls.
Process customer credit card payments and remote check deposits as needed.
Serve as the primary escalation point for complex customer billing and account issues.
Oversee the end-to-end rental billing lifecycle, including contract setup, invoicing, variable rental rates, fuel surcharges, delivery and pick-up fees, damage waivers, and off-rent processing.
Manage AR aging, unapplied cash, short payments, chargebacks, refunds, write-offs, and daily cash reporting.
Oversee daily cash application activities, ensuring all incoming payments (ACH, wire, check, lockbox, and credit card) are posted accurately within 24 hours.
Partner closely with Sales, Operations, and Field Service teams to quickly resolve billing disputes and support customer retention.
Drive process improvements, internal controls, and automation initiatives to increase efficiency and scalability.
Support audits, compliance initiatives, budgeting, and forecasting activities.
Requirements
erp
infor
excel
accounts receivable
bachelor’s
analytical
Ability to manage multiple priorities simultaneously while maintaining accuracy and attention to detail.
Strong analytical, critical thinking, and problem-solving skills.
Strong communication and collaboration skills with the ability to work cross-functionally.
Strong working knowledge of accounts receivable, billing processes, and rental coordination operations.
Experience working with ERP systems and Microsoft Office applications; Infor experience preferred.
Advanced proficiency in Microsoft Excel, Word, and PowerPoint in a large data-set environment.
Willingness and ability to travel up to approximately 20%.
Bachelor’s degree in a business-related field with 3–5 years of relevant experience, or an Associate’s degree with 10+ years of experience in accounts receivable, billing, or order entry roles.
Benefits
Employee discount programs
Health, vision, and dental insurance
Competitive salary with quarterly bonus opportunities
Company-paid life insurance
Paid time off (vacation, sick days, and holidays)
401(k) with company match
Career growth and leadership development opportunities
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in the early 2000s
Year Established
The company was started in the early 2000s.
Specializes in offering rental services for air conditioning, heating, power generation, and compressed air equipment.
Serves sectors such as energy, infrastructure, industrial, and utilities.
Typical projects include emergency power generation for large-scale events and temporary HVAC solutions for construction sites.
Known for scalable solutions tailored to both short-term and long-term needs.
Built a reputation for reliability, working with clients globally to ensure smooth operations in challenging environments.
Culture + Values
Safety is a top priority in everything we do.
Commitment to excellence in service delivery.
Innovation and continuous improvement.
Customer-focused solutions.
Teamwork and collaboration.
Environment + Sustainability
2050 Net Zero
Environmental Commitment
The company has set a target to achieve net-zero emissions by the year 2050.
Reducing environmental impact by providing energy-efficient products and services.
Supporting sustainable practices in all operations for a cleaner, greener future.
Regularly reviewing and implementing technologies that improve fuel efficiency and reduce emissions.