Live-out Resident Manager at Boardwalk in Victoria, British Columbia, Canada | Kablio

Role

Description

suite cleaning

contractor scheduling

common cleaning

suite inspections

rent collection

snow removal

Clean vacant suites and complete suite touch-ups
Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
Clean common areas of the building including entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, and amenity rooms
Inspections of vacant and upcoming suites
Collect rent and follow up on defaults
Assist with snow removal and touch-up painting as required
Prepare and deliver bank deposits

Requirements

flexible schedule

problem solving

computer experience

customer service

web programs

physical ability

Successful applicants must have a flexible schedule and be available to work evenings and weekends
Ability to learn and adapt quickly to changing systems and new technology
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Computer experience is required with web based programs preferred
Group RRSP matching
Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Familiarity with technology is an asset
2 years customer service experience required
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to maneuver or lift up to 10kg with the proper equipment
Strong commitment to providing excellent customer service

Benefits

Fitness and Wellness reimbursement
Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Lease and show suites
Flexible group medical and dental
Interior and exterior garbage pick-up
Training and Development allowance
Up to 20% rental discounts, and more!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

security background checks
reference checks
pre-employment physical testing (if applicable)

Company

Overview

1984

Year Founded

Established in 1984, the company has grown to be a major player in residential property ownership and management across Canada.

Portfolio spans across Canada, providing quality living spaces for families and individuals.
Reputation for transforming communities and revitalizing older properties to create attractive living environments.
Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects.
Consistent strong financial performance supported by a solid portfolio of well-located properties.
Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs.
A leader in property management innovation, integrating technology to improve tenant experience.

Culture + Values

Integrity – We will be honest, accountable, transparent, objective, constructive, respectful and trusting in our dealings with others, appreciating their views and differences.
Our Associates – We will provide a safe and respectful work environment that attracts, supports, develops and recognizes high‑performing and innovative team members.
Teamwork – We will work as a team, appreciating and benefiting from each other’s unique talents and skills in an open environment while recognizing that the team’s successes are our successes.
Customer Service – We will promptly respond to Resident Member concerns and needs with thoughtfulness, compassion and innovation, while at the same time striving to develop proactive solutions through a support network and a positive service attitude.
Social Responsibility – We will contribute to our Communities and encourage our Associates and Resident Members to also contribute in ways that reflect our Golden Foundation, balancing our needs with those of others.
Leading with Love Always – We’re committed to an inclusive culture that is led with kindness, compassion and support for our Associates and Resident Members.
BWell – Comprising five pillars: B Sustainable, B Healthy, B Inclusive, B Community and B Charitable.

Environment + Sustainability

$23M investment

Energy Efficiency Upgrades

The company invested $23 million in 2024 to modernize boilers, improve building insulation, retrofit lighting, and expand submetering.

38,446 tonnes

Waste Generated in 2024

The company generated 38,446 tonnes of waste, with 5,360 tonnes diverted from landfills through recycling and reduction efforts.

5,800+ trees

Earth Month Challenge

Over 5,800 trees were planted through an Earth Month Challenge, raising over $5,000 for environmental initiatives.

#131 Rank

Canada’s Most Responsible Companies

Recognized as one of Canada’s Most Responsible Companies by Newsweek in 2024.

Reduced energy usage by 13.8% and GHG emissions by 14.4% compared to 2019 baseline.
Reduced water use intensity by 11.7% since 2019, via submetering and advanced leak-detection.
Installed energy metering in 91.2% of suites for electricity and 19.5% for natural gas.
Launched supplier ESG survey and increased use of environmentally friendly cleaning products (61% of top-used products).

Inclusion & Diversity

12,000 hours

DEI Training Hours

Associates completed over 12,000 hours of training in 2024, including modules focused on diversity, equity, and inclusion.

Foster belonging and open, respectful dialogue through the B Inclusive pillar and DEI Committee.
Completed company-wide DEI training in 2023.
No specific gender-related statistics publicly disclosed.

Articles

Boardwalk Careers

Boardwalk Portfolio

About Us

Role

Description

suite cleaning

contractor scheduling

common cleaning

suite inspections

rent collection

snow removal

Clean vacant suites and complete suite touch-ups
Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
Clean common areas of the building including entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, and amenity rooms
Inspections of vacant and upcoming suites
Collect rent and follow up on defaults
Assist with snow removal and touch-up painting as required
Prepare and deliver bank deposits

Requirements

flexible schedule

problem solving

computer experience

customer service

web programs

physical ability

Successful applicants must have a flexible schedule and be available to work evenings and weekends
Ability to learn and adapt quickly to changing systems and new technology
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Computer experience is required with web based programs preferred
Group RRSP matching
Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Familiarity with technology is an asset
2 years customer service experience required
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to maneuver or lift up to 10kg with the proper equipment
Strong commitment to providing excellent customer service

Benefits

Fitness and Wellness reimbursement
Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Lease and show suites
Flexible group medical and dental
Interior and exterior garbage pick-up
Training and Development allowance
Up to 20% rental discounts, and more!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

security background checks
reference checks
pre-employment physical testing (if applicable)

Company

Overview

1984

Year Founded

Established in 1984, the company has grown to be a major player in residential property ownership and management across Canada.

Portfolio spans across Canada, providing quality living spaces for families and individuals.
Reputation for transforming communities and revitalizing older properties to create attractive living environments.
Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects.
Consistent strong financial performance supported by a solid portfolio of well-located properties.
Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs.
A leader in property management innovation, integrating technology to improve tenant experience.

Culture + Values

Integrity – We will be honest, accountable, transparent, objective, constructive, respectful and trusting in our dealings with others, appreciating their views and differences.
Our Associates – We will provide a safe and respectful work environment that attracts, supports, develops and recognizes high‑performing and innovative team members.
Teamwork – We will work as a team, appreciating and benefiting from each other’s unique talents and skills in an open environment while recognizing that the team’s successes are our successes.
Customer Service – We will promptly respond to Resident Member concerns and needs with thoughtfulness, compassion and innovation, while at the same time striving to develop proactive solutions through a support network and a positive service attitude.
Social Responsibility – We will contribute to our Communities and encourage our Associates and Resident Members to also contribute in ways that reflect our Golden Foundation, balancing our needs with those of others.
Leading with Love Always – We’re committed to an inclusive culture that is led with kindness, compassion and support for our Associates and Resident Members.
BWell – Comprising five pillars: B Sustainable, B Healthy, B Inclusive, B Community and B Charitable.

Environment + Sustainability

$23M investment

Energy Efficiency Upgrades

The company invested $23 million in 2024 to modernize boilers, improve building insulation, retrofit lighting, and expand submetering.

38,446 tonnes

Waste Generated in 2024

The company generated 38,446 tonnes of waste, with 5,360 tonnes diverted from landfills through recycling and reduction efforts.

5,800+ trees

Earth Month Challenge

Over 5,800 trees were planted through an Earth Month Challenge, raising over $5,000 for environmental initiatives.

#131 Rank

Canada’s Most Responsible Companies

Recognized as one of Canada’s Most Responsible Companies by Newsweek in 2024.

Reduced energy usage by 13.8% and GHG emissions by 14.4% compared to 2019 baseline.
Reduced water use intensity by 11.7% since 2019, via submetering and advanced leak-detection.
Installed energy metering in 91.2% of suites for electricity and 19.5% for natural gas.
Launched supplier ESG survey and increased use of environmentally friendly cleaning products (61% of top-used products).

Inclusion & Diversity

12,000 hours

DEI Training Hours

Associates completed over 12,000 hours of training in 2024, including modules focused on diversity, equity, and inclusion.

Foster belonging and open, respectful dialogue through the B Inclusive pillar and DEI Committee.
Completed company-wide DEI training in 2023.
No specific gender-related statistics publicly disclosed.

Articles

Boardwalk Careers

Boardwalk Portfolio

About Us