Field Service Technician, Rental-Lift Truck
Altorfer Cat
Field service tech performs maintenance/repair on lift trucks & equipment for customers.
1 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Cedar Rapids, IA
Field
Company Size
1,200 Employees
Service Specialisms
Equipment Sales
Parts & Service Support
Rental Services
Construction Equipment
Heavy Equipment Repair
Sector Specialisms
Construction
Material Handling
Farming
Road Repairs
Heavy Construction
Compact Construction
Power Generation
Temperature Control
Role
What you would be doing
repairs
diagnostics
service reporting
customer service
transport decision
repair planning
- Assist in the decision if equipment needs to be transported into the shop to complete repairs.
- Complete service reports and all other paperwork before and after repairs are made
- Provide excellent customer service to all customers.
- Establish and maintain service-oriented working relationship with customers.
- Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.
- Keep current with industry standards.
- Plan and execute the repair of various pieces of rental equipment.
What you bring
microsoft office
cat software
driver’s license
technical training
troubleshooting
customer service
- Must be able to safely lift 75 lbs, bend, twist, and climb.
- Ability to follow all safety rules and wear proper safety equipment.
- Excellent customer service skills are needed.
- Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of Cat software preferred.
- Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
- Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
- Previous experience working on electric, diesel engines, hydraulic systems, fuel systems, drivetrain, brake systems, etc. and possess troubleshooting skills.
- Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
- Must be a self-starter, well organized and able to work in a fast-paced environment.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- motor vehicle report will be performed on final candidate.
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Company
Overview
Founded in 1957
Year Established
The company has over six decades of experience in providing equipment and services.
- A trusted provider of equipment, parts, and service solutions.
- Specializes in providing Caterpillar products to support industries like construction, mining, agriculture, and power generation.
- Offers a wide range of services, including equipment sales, rentals, parts distribution, and maintenance.
- Reliable with expert technicians ensuring equipment stays operational across projects.
- Plays a crucial role in supporting both local and global economies through massive construction projects and powering critical infrastructure.
- Known for a customer-first approach, with responsiveness and dedication to client needs.
- Works on large-scale projects including highways, power plants, and mining operations.
- Stands out by offering comprehensive support services to maximize uptime, not just selling equipment.
- Integrity: We are committed to doing what is right, with honesty, trust, and transparency.
- Customer Commitment: We strive to exceed customer expectations through exceptional service and value.
- Innovation: We encourage creativity and continuous improvement in all aspects of our business.
- Teamwork: We collaborate and respect each other to achieve collective success.
- Safety: We prioritize safety in everything we do, both for our employees and our customers.
2050 Target
Net Zero Emissions Goal
The company aims to achieve net zero emissions by the year 2050, showcasing its long-term commitment to sustainability.
- Commitment to reducing the environmental footprint through sustainable practices.
- Focused on offering energy-efficient solutions to customers, helping them lower their emissions.
- Partnering with Cat® to provide solutions that enhance environmental sustainability.
- Investing in renewable energy solutions and energy-efficient technologies.
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