Dealing with communications from telephone calls and radio users in a professional manner in accordance with operating procedures
Maintain day-to-day contact with the customer’s representatives and attend meetings as directed
Exchanging all necessary information to colleagues during shift change
Maintain accurate records and logs of incidents and site visit logs
To carry out other reasonable administration requests for other departments as directed by the Engineering Services Manager and EMCOR Management Team
Provide CCTV monitoring of the perimeter of the property/building and surrounding grounds
Maintain accurate site contract administration files
Liaising with Police and other public bodies to ensure a coordinated approach and awareness of local issues
Provide a visible deterrent regarding security issues on the property/building and grounds
Ensure that all EMCOR policies, procedures and standards are in place and adhered too
Providing high visibility Static Guarding or Mobile Guarding of the property/building and grounds
Develop and maintain relationships with all the clients departments
Requirements
driving licence
de-fib
sia licence
first aid
cctv monitoring
conflict resolution
Owner / driver with full driving licence
De-fib certificate
Be conversant with all statutory compliance processes and procedures
Security Industry Qualifications – Front line SIA Licence for Security Officers
A good Level of interpersonal and customer relationship skills
Experience of hand-held radio use
Knowledge of the phonetic alphabet
To have Conflict Resolution training / experience
Future SIA licenses funded
First aid certificate
An understanding of a basic Police and other Emergency Services procedures
All applicants who are offered employment will be subject to a criminal record check (Disclosure) from the Criminal Records Bureau before the appointment is confirmed. This will include details of ALL cautions, reprimands or final warnings as well as convictions, whether “spent” or “unspent”. Criminal convictions will only be taken into account when they are relevant to the post.
CCTV Monitoring experience
Benefits
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Refer a Friend scheme – worth £500 per referral
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Holiday Buy Scheme - up to 5 days a year
Bike To Work Scheme
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Paid volunteering and charity days
Extensive Learning & Development opportunities, including opportunities for progression.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
criminal record check via crb required, covering all cautions, reprimands, warnings, and convictions (spent or unspent).
Company
Overview
Founded as a pioneering force in the facilities management industry, EMCOR UK has evolved into a trusted partner for a wide range of sectors.
With a robust portfolio in engineering and energy services, EMCOR UK excels in providing sustainable and innovative solutions to complex challenges.
Their expertise spans across commercial, residential, and industrial properties, offering tailor-made solutions that meet unique client needs.
EMCOR UK is known for delivering high-value projects, including critical infrastructure, energy-efficient systems, and comprehensive maintenance services.
The company is part of the global EMCOR Group, leveraging international resources while maintaining a strong local presence in the UK.
Recent standout projects include transforming energy use in large commercial facilities and providing state-of-the-art utilities management for both private and public sectors.
Culture + Values
People who care
Safe & secure
Together as one
Active & ambitious
Environment + Sustainability
83% SFMI Score
Sustainability Achievement
Received the Gold Award from the Sustainable Food Initiative (SFMI) with an overall score of 83% in 2024.
£51M Value
Economic Contribution
Delivered £51 million in social and local economic value in 2023.
Emission Reduction
Environmental Progress
Reduced scope 3 emissions from 3,398 tCO₂e in 2019 to 2,134 tCO₂e in 2022.
66 Partners
Supply Chain Engagement
Onboarded 66 supply-chain partners to the Sustainability Dashboard, with a target of 120 by May 2022.
Net zero operations target by 2030; value‑chain emissions net zero by 2040
Signatory of UN Global Compact; sustainability framework guided by 8 UN SDGs
Transitioned fleet towards zero‑emission vehicles; offset unavoidable emissions
Route Zero programme measuring scope 1‑3 emissions and providing Z‑Plan roadmap
Inclusion & Diversity
200 leaders
Allyship Training
Delivered allyship training to 200 senior leaders.
37th ranking
Inclusive Employer
Named 37th most inclusive employer in the UK by Inclusive Companies.
Top 50 Employers
Inclusive UK Employers
Awarded Top 50 UK Employers by Inclusive Companies in 2024.
LGBTQIA Network
British Diversity Awards
Awarded Outstanding LGBTQIA Network of the Year in 2024.
Created new female leadership apprentice programme
Pay parity: Real Living Wage paid to all colleagues