Senior Analyst - Production Control

Description

• Generate operational and performance dashboards using Kibana, Power BI, ServiceNow and Elastic.
• Maintain integrity of production JCL libraries and implement test JCL.
• Support off-hours scheduling and occasional weekend work.
• Provides advanced technical assistance to application and operations teams.
• Develops workflows to meet business needs and integrate with applications (e.g., SAP, ERP).
• Assumes department responsibilities in the manager’s absence.
• Identifies root causes of failures and implements permanent corrective actions.
• Implements changes related to report distribution software.
• Manages scheduling tool configurations, user access, and security.
• Maintains documentation for schedules, processes, and procedures.
• Develop and maintain automation scripts using Shell, PowerShell, and Ansible.
• Maintains compliance documentation and supports audits.
• Executes SAP transports and automates tasks using scripting (bash, batch).
• Trains users and supports scheduling tools functionalities.
• Schedules, executes, and monitors batch jobs using Control-M, UC4, and Autosys.
• Performs upgrades, patches, and transports of job definitions.
• Maintains consistency across development, testing, and production environments.
• Monitors system health and job performance; generate status and performance reports.
• Ensures nightly completion of critical batch jobs and meets performance metrics.
• Participates in disaster recovery exercises and incident/change/problem management.
• Plans for system outages and maintain batch calendars.

Requirements

• Prior experience working with Unix/AIX/Wintel systems, IBM utilities, and scripting (Shell, Python, PowerShell and Ansible) for automation tasks.
• Proven experience as a Control-M, UC4, Autosys operator or a similar role.
• Prior experience with Autosys, CA Automic (UC4), Control-M, or Stonebranch.
• Customer Centric (internal and/or external)
• Knowledge of operating systems (Windows, UNIX/Linux) and database management.
• Excellent communication and documentation skills.
• Certification in Control-M or related technologies and migration experience is a plus.
• Prior experience with FTP/SFTP, encryption, Amazon S3, and cloud technologies.
• Strong understanding of batch scheduling concepts and job management.
• Exposure to automation frameworks and DevOps practices.
• Bachelor’s degree in computer science, information technology or a related field and a minimum of 6 years of relevant experience.
• Knowledge of ITIL processes and best practices.
• Working knowledge of ServiceNow for ITSM processes.
• Familiarity with SAP and job scheduling tools (Control-M, UC4, Autosys).
• On-call availability and shift work (starting as early as 5:30 AM (EST) and/or ending around 12:00 pm (EST)) and occasional weekend coverage are required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance