Software Consultant- Northeast Region at Alpine, An Itw Company in Massachusetts, United States | USD75,000-94,000 | Kablio

Role

Description

demo sessions

user training

implementation

technical support

feature updates

customer success

Maintain existing customers and support new business opportunities by providing software demonstrations, training, and technical assistance to end users.
Collaborate with Sales to support new account acquisition and successful onboarding.
Introduce customers to new features, releases, and best practices for using Alpine software.
Build strong, long-term relationships with customer teams through regular communication and consultation.
Partner cross-functionally with Sales, Development, and Product Management to relay market insights and customer feedback.
Support regional and national conversion projects as needed.
Manage technical implementation projects including software installation, configuration, and user training prior to transition to the Help Desk team.
Serve as a regional software expert and escalation point for higher-level technical inquiries.
Evaluate plant operations and recommend software applications to increase productivity and streamline workflows.
Partner with customers within the assigned territory to maximize their use of Alpine software and improve business operations.

Requirements

truss design

software implementation

bachelor's

driver's license

troubleshooting

project management

Ability to travel regionally up to 70%.
Experience with truss design, component manufacturing, or related construction processes strongly preferred.
Proven record of building positive relationships with customers and internal teams.
Background in software implementation, consulting, or technical support preferred.
Bachelor’s degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred.
Valid driver’s license and good driving record required.
Strong analytical and troubleshooting skills with a focus on customer satisfaction.
Highly organized, proactive, and self-directed with strong project management abilities.
Excellent written and verbal communication skills, with the ability to present technical information to varied audiences.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Focused on delivering high-performance engineered solutions for industrial and infrastructure sectors.
Specializes in designing custom systems that meet unique client requirements from concept to completion.
Operates across key areas including industrial equipment, energy solutions, water resources, and transportation infrastructure.
Prides itself on executing complex, large-scale projects in challenging environments with exceptional precision.
Known for a strong commitment to innovation and creative problem-solving in breakthrough technology.
A driving force in industries such as energy and transportation, impacting both public and private sectors.
Continues to lead in sustainable and efficient infrastructure development with a diverse portfolio of services.

Culture + Values

92% Employee Satisfaction

Employee Engagement Feedback

A significant majority of employees find the workplace experience exceptional, as recognized by an independent certification program that evaluates workplace culture and engagement.

Hiring based on core attributes like integrity, character, drive, leadership, emotional intelligence, and grit, prioritizing these over prior roles.
Recruiting and developing leaders who align with the company's vision and mission.
Extreme empowerment through deliberate decisions on hiring, behavior norms, meeting structures, goal-setting, team design, and merit-based compensation.
Culture focused on tangible decisions, including who leaves, how people engage, what’s measured, how teams form, and promotion based on merit.

Environment + Sustainability

>25% reduction

Jobsite Waste Reduction

Dispensed system minimizes material use, leading to significant waste reduction compared to traditional methods.

50% GHG Target

GHG Emissions Reduction by 2030

Aims for a substantial reduction in greenhouse gas emissions, with notable progress already achieved.

45% GHG Reduction

GHG Emissions Progress

Achieved a significant reduction in greenhouse gas emissions from a 2017 baseline, ahead of original goals.

$4.7B Revenue

Clean-Tech Products Revenue

Substantial revenue generated from eco-efficient products, highlighting growth in sustainability efforts.

Committed to conserving renewable resources: wood components minimize material use and reduce jobsite waste.
Component designs optimize material usage with value-engineering software, recognized by NRDC and green-building rating systems.
Structural components improve building envelope tightness, reducing drafts, heat loss, and energy consumption.
Initiatives include LED retrofits, HVAC upgrades, heat recovery, process optimization, recycling, water reuse, and EV fleet conversion.

Inclusion & Diversity

50% CIT hires

Women in leadership roles

Outperforms S&P 1500 and Fortune 500 in female executive representation.

Hiring based on core attributes enables diverse gender, age, racial and experiential backgrounds
Diversity, equity & inclusion strategy drives building diverse teams, strengthening inclusion culture, and equal opportunity to succeed

Articles

About Alpine

Careers at Alpine

Role

Description

demo sessions

user training

implementation

technical support

feature updates

customer success

Maintain existing customers and support new business opportunities by providing software demonstrations, training, and technical assistance to end users.
Collaborate with Sales to support new account acquisition and successful onboarding.
Introduce customers to new features, releases, and best practices for using Alpine software.
Build strong, long-term relationships with customer teams through regular communication and consultation.
Partner cross-functionally with Sales, Development, and Product Management to relay market insights and customer feedback.
Support regional and national conversion projects as needed.
Manage technical implementation projects including software installation, configuration, and user training prior to transition to the Help Desk team.
Serve as a regional software expert and escalation point for higher-level technical inquiries.
Evaluate plant operations and recommend software applications to increase productivity and streamline workflows.
Partner with customers within the assigned territory to maximize their use of Alpine software and improve business operations.

Requirements

truss design

software implementation

bachelor's

driver's license

troubleshooting

project management

Ability to travel regionally up to 70%.
Experience with truss design, component manufacturing, or related construction processes strongly preferred.
Proven record of building positive relationships with customers and internal teams.
Background in software implementation, consulting, or technical support preferred.
Bachelor’s degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred.
Valid driver’s license and good driving record required.
Strong analytical and troubleshooting skills with a focus on customer satisfaction.
Highly organized, proactive, and self-directed with strong project management abilities.
Excellent written and verbal communication skills, with the ability to present technical information to varied audiences.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Focused on delivering high-performance engineered solutions for industrial and infrastructure sectors.
Specializes in designing custom systems that meet unique client requirements from concept to completion.
Operates across key areas including industrial equipment, energy solutions, water resources, and transportation infrastructure.
Prides itself on executing complex, large-scale projects in challenging environments with exceptional precision.
Known for a strong commitment to innovation and creative problem-solving in breakthrough technology.
A driving force in industries such as energy and transportation, impacting both public and private sectors.
Continues to lead in sustainable and efficient infrastructure development with a diverse portfolio of services.

Culture + Values

92% Employee Satisfaction

Employee Engagement Feedback

A significant majority of employees find the workplace experience exceptional, as recognized by an independent certification program that evaluates workplace culture and engagement.

Hiring based on core attributes like integrity, character, drive, leadership, emotional intelligence, and grit, prioritizing these over prior roles.
Recruiting and developing leaders who align with the company's vision and mission.
Extreme empowerment through deliberate decisions on hiring, behavior norms, meeting structures, goal-setting, team design, and merit-based compensation.
Culture focused on tangible decisions, including who leaves, how people engage, what’s measured, how teams form, and promotion based on merit.

Environment + Sustainability

>25% reduction

Jobsite Waste Reduction

Dispensed system minimizes material use, leading to significant waste reduction compared to traditional methods.

50% GHG Target

GHG Emissions Reduction by 2030

Aims for a substantial reduction in greenhouse gas emissions, with notable progress already achieved.

45% GHG Reduction

GHG Emissions Progress

Achieved a significant reduction in greenhouse gas emissions from a 2017 baseline, ahead of original goals.

$4.7B Revenue

Clean-Tech Products Revenue

Substantial revenue generated from eco-efficient products, highlighting growth in sustainability efforts.

Committed to conserving renewable resources: wood components minimize material use and reduce jobsite waste.
Component designs optimize material usage with value-engineering software, recognized by NRDC and green-building rating systems.
Structural components improve building envelope tightness, reducing drafts, heat loss, and energy consumption.
Initiatives include LED retrofits, HVAC upgrades, heat recovery, process optimization, recycling, water reuse, and EV fleet conversion.

Inclusion & Diversity

50% CIT hires

Women in leadership roles

Outperforms S&P 1500 and Fortune 500 in female executive representation.

Hiring based on core attributes enables diverse gender, age, racial and experiential backgrounds
Diversity, equity & inclusion strategy drives building diverse teams, strengthening inclusion culture, and equal opportunity to succeed

Articles

About Alpine

Careers at Alpine