Customer Service Coordinator

Overview

Coordinate service desk and admin tasks for Energy & Utilities projects.

Requirements

• excel
• jdegs
• c licence
• year 12
• 3+ years
• police clearance

What You Bring

-Ability to follow written and verbal instructions and procedures -Proficient in Microsoft Office Suite, particularly Excel -High level of attention to detail and strong organisational skills -Experience with JDEGS or similar software is desirable -Able to work effectively as part of a team and contribute to shared goals -Sound data entry and keyboard skills -Year 12 or higher education -Current 'C' Class Driver’s Licence -Minimum 3 years’ experience in administration, coordination and/or customer service. -Current National Police Clearance or willingness to obtain -Good understanding of computers, mobile devices, and other technology products -Previous experience in a high call volume or multidisciplinary service desk environment is advantageous -Ability to diagnose and resolve basic technical issues

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Benefits

-Flexible working environment -Opportunity for career growth with structured frameworks and supportive-inclusive team -Work for a major ASX-listed company -Competitive Salary and Employee Benefits

About Downer Group

-Founded in 1933 by Arnold Fielder Downer, the company is headquartered in Sydney. -It offers a wide range of services, including engineering, construction, infrastructure management, and resource-based services. -Downer Group's comprehensive service offerings and extensive industry experience position it as a leader in delivering essential infrastructure and services across Australia and New Zealand.

Sector Specialisms

Security Clearance

-requires current national police clearance or willingness to obtain one.