Sr. Vehicle Preparation Coordinator | Hertz | Financial Services Rental & Leasing

Description

• Coordinate with suppliers to procure materials at competitive rates.
• The Vehicle Preparation Coordinator plays a crucial role in enhancing the customer experience by ensuring that the vehicle preparation team adheres to high-quality standards. Reporting to the Supervisor of Vehicle Preparation, the coordinator is responsible for overseeing a team of Car Washers, ensuring operations run smoothly from vehicle quality checks to inventory management. The role involves detailed documentation and reporting, effective stock management, handling yard maintenance, and managing lost and found items efficiently. It requires leaders who can manage and inspire their teams while maintaining operational excellence.
• Ensure accurate logging and handling of Lost and Found items as per Standard Work protocols.
• Record daily fuel consumption and perform comparative analyses, sharing findings with the Team Leader.
• Update the Huddle board before each shift according to the specified template.
• Report any discrepancies found during inspections to the Team Leader.
• Procure fuel following the Standard Operating Procedure (SOP).
• Manage the Order of Production Bar by updating vehicle cards based on business requirements.
• Manage yard cleaning in collaboration with the Facilities department and waste management company.
• Maintain inventory of vehicle cleaning materials and ensure stock levels are sufficient.
• Ensure all Vehicle Preparation Associates (VPAs) are trained on Vehicle Acceptance Criteria, Vehicle Preparation Standard Work and Damage Identification.
• Ensure VPAs prepare correct vehicles according to the Substitution Matrix.
• Maintain inventory checks to manage ageing vehicles and child seats, avoiding unnecessary ageing.
• Reconcile the manifest with the excel file maintained by the Shift Supervisor.
• Manage DSM inventory daily and ensure all vehicle transfers are recorded correctly, closing open NRTs daily.
• Conduct pre-shift huddles with all VPAs to communicate daily objectives.
• Update and share the VPA productivity report daily, and share comprehensive reports weekly with the Team Leader.
• Conduct random inspections of 5 vehicles per shift to ensure compliance with Hertz cleaning standards.

Requirements

• Over 5 years of experience working in the automotive industry.
• Over 2 years of experience managing people in a logistical role.
• Effective planning and organizational skills.
• Demonstrated leadership qualities and team-building skills.
• Bachelor’s degree or equivalent.
• Professional communication and presentational skills, both written and verbal.
• Excellent interpersonal skills and high emotional intelligence.
• Strong problem-solving and analytical capabilities.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance