Medical Clerk

Description

• Ensure proper completion and verification of medical record requests, including patient signatures and legal documentation.
• Work with the EMR System E Clinical Works.
• Process and date stamp medical records copying requests received via mail, fax, and personal service.
• Assist patients and medical practices with records requests, following HIPAA protocols.
• Scan, file, and import medical record requests into the correct patient file within the EMR system.
• Scan and file various medical documents within designated time frames.
• Convert requested medical records into PDF format and manage them from paper charts or external storage vendors.
• Verify authenticity of subpoenas and process requests according to state guidelines.
• Log all medical records into the department tracking system accurately.
• Check work logs for missing reports and obtain them from the correct platforms.
• Notify patients of copying procedures and associated charges.
• Identify and implement improvement opportunities, escalating issues to management as needed.
• Match documents to patient charts for provider review, including consultations and lab reports.
• Ensure fulfillment of requests for medical records from insurance companies, hospitals, and other authorized entities.

Requirements

• Detail-oriented with the ability to fill prescription requests.
• 1+ years of medical records experience.
• Knowledge of medical terminology and medication/pharmacy.
• Familiarity with internal medicine and EKG.
• Experience with electronic medical records (EMR).
• Experience with medical assisting and urgent care.
• BLS required and/or CPR certified.
• Proficiency in medical records management and HIPAA compliance.
• Strong computer skills and phone etiquette.
• 1+ years of recent medical office experience.
• Excellent communication skills with patients, providers, and pharmacies.

Benefits

• Health Spending Account (HSA)
• Employee Assistance Program
• Transportation benefits
• Critical Illness, Accident, and Hospital
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Short and long-term disability
• Medical, dental & vision
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Training + Development

Interview process

Visa Sponsorship

Security clearance