Technology Analyst

This individual will oversee critical applications such as Autodesk, Bluebeam Revu, and other specialized design tools used throughout the agency. The position involves hands-on technical support, license administration, system upgrades, and optimization of performance to enhance operational efficiency and ensure compliance with organizational technology standards.

The Technology Analyst will play a vital role in supporting the Engineering Solutions group and collaborating with the Technology Department to ensure the seamless functionality of hardware, software, and system integrations across the Engineering Department.

• Support computer refresh and setup programs, including OS upgrades, software pre-installation, and device configuration.
• Manage software deployment, upgrades, and technical support for Autodesk (290+ licenses) and over 70 specialized design and analysis applications.
• Provide on-site technical assistance and proactively identify and resolve system performance issues.
• Collaborate with Server and Virtual Desktop Teams to manage Engineering Application VM servers and support Azure Virtual Desktop (AVD) deployments.
• Support development and maintenance of Engineering applications such as People Finder, CAD Review Automation, and EQuIs database.
• Generate and analyze Power BI reports on software performance, license utilization, and support metrics.
• Perform SQL Server maintenance, including data backups, cleanup, and optimization tasks.
• Oversee Bluebeam Revu portal administration, including 500 licenses, software configuration, installation, and user support.
• Administer Engineering project data servers, manage folder structures, access rights, and document uploads to Livelink for agency-wide collaboration.
• Maintain accurate records of software licenses, renewals, and documentation via SharePoint.

We are proud to partner with the Port Authority of New York & New Jersey (PANYNJ) on high-impact infrastructure and technology initiatives. We are currently seeking talented professionals to collaborate with subject matter experts, project managers, and process owners to deliver critical projects.

• Experience supporting engineering design teams with data/document management, 3D point cloud data storage, and project workflows.
• Familiarity with engineering data management tools and digital design platforms.
• Excellent communication skills, both written and verbal.
• 10+ years of system analysis experience, including monitoring network application license utilization and supporting complex technical environments.
• Strong organizational skills, with the ability to manage multiple priorities and deliver results under tight deadlines.
• 3+ years of experience with Azure Cloud Technologies, particularly in managing and maintaining applications within Azure Data Lake environments.
• Advanced degree in Computer Science or a related field.
• Proficiency in Power BI and Microsoft Office Suite for data analysis and reporting.
• Prior experience working with a large public agency or utility.
• 5+ years of hands-on experience with Autodesk applications, including troubleshooting and user support.
• Bachelor's degree in computer science, Information Technology, or related field.
• 5+ years of experience managing Bluebeam Revu or similar PDF markup tools.

• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.
• Competitive salary with an extensive benefits package.