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Quality Manager
Taylor Wimpey Plc
A leading UK housebuilder, creating high-quality homes and communities across the UK.
Improving quality assurance and build quality within production, conducting site inspections, reporting findings, and liaising with other departments to ensure compliance with standards.
Liaising with Site Managers and Commercial over areas of concern or material issues which may result in quality risks.
Undertake Quality Inductions with new subcontractors.
Liaising with Site Managers, Production Managers and Commercial in regards to concerns with any contractors.
Issue Quality Non- Conformities and follow up on any actions.
Responsible for conducting quality training as part of the induction for new site staff and apprentices.
Ad hoc inspections of plots nearing completion to ensure HQI quality is maintained.
Responsible for identifying training requirements and then coaching and training site management and direct trades in regards to build knowledge and quality.
Complete quality reports using a phone/tablet-based app to record findings (Site Audit Pro).
Conducting inspections across all sites within a BU on a regular rotating basis ensuring each visit is planned and programmed in with the Site Management and/or trades.
Ensure the Build Quality Checklist (BQC) for the Site Management team and individual trade BQCs are complete.
Maintain an open line of communication with the warranty provider to collaborate on potential areas of concern and build good relationships with inspectors.
Ensure any actions from quality reports are distributed and closed out by the relevant Site Management, Trade and/or department.
Coordinate training and development of staff on quality procedures and trade standards.
Meet regularly with other departments to feedback and follow up any improvements in regards to quality.
Meet with the Head of Customer Service regularly to understand any concerns in regards to quality during the build.
Produce a monthly report to the Regional Board and UK Head of Production summarising any points in regards to quality.
Undertake quality training events with contractors and trades
As necessary attend NHBC resolution meetings for technical support.
Monitor and track the progress of the business’s quality KPIs.
Liaising with Site Management and Technical in regards to issues with any drawings or details.
Ensure the BQC Quality Manager checklist is complete on each site when visiting.
Collate and upload relevant findings, reports and photographs in relation to build quality, ensuring the accuracy of weekly reports forwarded to the Production team, contractors and other departments as required.
Attend divisional quarterly meetings with the UK Head of Production.
Attending meetings with Production Directors/Managers to relay key findings which will be used to inform management strategy.
What you bring
driving licence
problem solving
ms office
communication skills
building standards
inspection experience
Driving licence
Problem solving
IT skills – Microsoft package, and mobile applications
Time Management – Working to deadlines
Excellent Communication Skills, written and verbal
Knowledge and experience of building standards and warranty provider requirements
Attention to detail
Previous inspection role within the house building industry
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
possible background checks may be conducted for new employees in line with company policies.
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