Contract Services Administrator

Overview

Administer subcontractor onboarding, compliance, and contract records.

Key Responsibilities

• document management
• sla compliance
• purchase orders
• customer service
• query resolution
• policy compliance

Tasks

-Completion of administrative tasks including storing all documents centrally following the agreed process -Work efficiently to meet SLAs -Raising of Purchase orders and the subsequent maintenance. -Provide a high level of customer service -Query resolution: Investigate and resolve queries promptly and effectively -Ensure that processing complies with the Amey policies

Requirements

• excel
• case management
• stakeholder management
• communication
• detail
• deadlines

What You Bring

-Ability to work towards deadlines -Effective use of case management system. -Stakeholder management experience -Experience within an administrative role -Excellent attention to detail -Excellent communication skills -IT proficiency including office applications, particularly Excel -Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

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Benefits

-Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days. -Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities -Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. -Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions -Career Growth: Shine in your career with advancement opportunities to roles -Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. -Pension - Generous pension scheme, with extra contributions from Amey -Family friendly policies for new parents or if you provide care for a dependant -Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.

About Amey

-Headquartered in London, delivers full lifecycle solutions across roads, rail, facilities, and utilities. -Blends data-driven consulting with large-scale delivery, advising on analytics, asset condition, and digital platforms. -Typical projects include major highway improvements, railway electrification, signalling renewals, complex facilities upkeep, and public-sector estate upgrades. -Consulting arm advises on strategic asset management for clients like Network Rail and MTA’s Long Island Rail Road, with operations in North America and Australia. -A standout example is a Birmingham highways turnaround, demonstrating ability to navigate challenges for resilient, long-term infrastructure outcomes. -From restoring historic bridges to optimizing EV charging networks in Manchester via bespoke data models, brings creativity and engineering rigour to projects.

Sector Specialisms