Expressions of Interest - OCC Traffic Controller

Description

• Delivering timely customer information, including announcements and Help Point responses.
• Accurately recording operational events in the OCC logbook.
• Responding to alarms and line faults, supporting incident management and recovery.
• Injecting standby trains into service as required.
• Monitoring train condition and arranging exchanges if Minimum Operating Standards are not met.
• Monitoring and regulating train services in normal, degraded and emergency modes.
• Coordinating safe shunting, test track operations and transfers.
• Managing train movements on the mainline and within the Stabling and Maintenance Facility (SMF).

Requirements

• Excellent interpersonal and communication skills, with a customer-focused mindset.
• At least 3 years of control room experience within a transport system or equivalent.
• Proven ability to work collaboratively as part of a high-performing team.
• Attention to detail and a solutions-focused approach, particularly in degraded situations.
• Minimum 5 years’ experience in rail or other transport operations.
• Strong decision-making skills and the ability to remain calm under pressure.
• Certificate IV or Diploma in Rail Operations, Incident Management, or equivalent qualifications/experience.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance