Director Region Advanced Services

Description

• Regular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmap
• Develop, coordinate, and deliver “Scope of Work” (SOW) for customer proposals
• Responsible for overall operational excellence and customer satisfaction around solutions and services portfolio and team
• Responsible for development of employee competency
• Communicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customers
• Collaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier's preferred channel to market
• Develop, lead, and mentor specialist team to drive consistent profitable growth
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Understand the customer's business objectives including safety for deliverables
• Drive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goals
• Development and execution of multi-year business plan
• Present proposals to all levels of leadership and technical audiences
• Lead and execute market strategy for construction services, technical services, supply chain services and LEAN consulting services
• Act as subject matter expert in the education of sales team on value and content of solutions and services portfolio
• Ensure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demands
• Create a culture focused on success and winning. Celebrate team and individual accomplishments
• Technical and commercial development and direct management of delivery resources aligning with all regional safety and legal policies
• Negotiation of terms and conditions and identifying any insurance requirements as well as potential risks
• Develop competency plans so resources can be successful in winning available market
• Collaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services business
• Establish appropriate development plans for each employee that they embrace and align their personal needs/desires, with that of the team and business. Appropriately addressing performance challenges

Requirements

• Previous experience working as part of a multi-disciplinary team
• Demonstrated financial acumen
• Exposure to Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications
• Proven ability to manage multiple partner relationships while achieving target outcomes
• Financial Planning Experience
• Up to 10 pounds - Occasionally – up to 20%
• Proven leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutions
• Walk: Must be able to move about inside/outside office or work location - Occasionally – up to 20%
• Self-motivated and self-managed towards objectives
• High School or GED - Required
• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%
• Demonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertise
• Experience in Operations Management for Field Service and Training Support
• Travels to offsite locations - Occasionally – up to 20%
• Demonstrated ability to manage and develop technical talent
• 3+ years leading a services team successfully
• Experience leading in operations management to include customer success for field service and training support
• 4 Year / Bachelor's Degree - Preferred
• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Demonstrate strong interpersonal communications, organizational and written/verbal communication skills
• 7+ years of experience in solutions, services, project management, or budget control and optimization

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Commuter Transit Benefits
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within
• 401K with Employer Match
• Tuition Reimbursement
• Paid company holidays plus flexible personal days per year
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Health & Wellness Programs
• Flexible Spending Accounts
• Paid vacation and sick time
• Life Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance