Resident Care Specialist

Description

• Collaborates with department team members to set organization-wide quality improvement goals and initiatives on an ongoing basis and revises as needed
• Mentor staff and volunteers to provide specific care training to meet residents' needs and ensure resident care programs are implemented
• Assists with resident care staff responsibilities within communities as needed
• Coordinates and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident
• This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.
• Responsible for ensuring care staff provides new residents with an efficient and welcoming experience
• Acts as an interim Resident Care Coordinator within communities as needed
• Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.
• Provides support and tools to improve Community staff retention, onboarding and mentoring of new resident care employees
• While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information.
• Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.
• Attends corporate sponsored meetings and training sessions as required
• Creates an atmosphere of warmth, comfort, security and joyfulness for the residents
• Supports organization-wide clinical initiatives such as the electronic health records system
• Primarily responsible for conducting skills competency training for new resident care staff and on a routine basis
• Assesses residents’ needs and interests upon move-in, prepares and incorporates the care and life enrichment goals into residents’ individualized service plan
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees and the overall community.
• Implements and monitors short & long-term resident care goals within the Communities

Requirements

• Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience required.
• CPR or BLS certification preferred.
• This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.
• Certified Medication Aide or Level 1 Medication Aide certification required.
• This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.

Benefits

• We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us.
• At Cedarhurst, we go beyond the standard benefits program to recognize and support our team. Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!
• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.

Training + Development

Interview process

Visa Sponsorship

Security clearance