Description

• Responsible for the identification, selection, and development of new and existing customer accounts.
• Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
• Plan a growth strategy and carry it out efficiently and effectively.
• Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
• Execute all Company processes and complete all required paperwork accurately and in a timely manner.
• Obtain manufacturers’ certifications required to perform job function, as applicable
• Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects
• Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
• Responsible for establishing and maintaining effective communication with customers.
• Travel to customer and job sites as required.
• Complete proper scheduling and execution of monthly calls as assigned by management.
• Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
• Perform customer surveys as required/requested.
• Quotes to the customers for service and any follow-up impairments.
• Identify areas where training and development will enhance the branches opportunity to meet current and future business needs. Periodically review subordinates performance, identify areas of improvement, and implement necessary development and training programs or other appropriate actions.
• Responsible for setting fair and manageable assignments for assigned personnel.
• Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner.
• Accountable for employee and office compliance with corporate safety programs. Identify safety hazards and issues and then notify corporate safety office for recommendations and corrective actions.
• Responsible for managing the branch service operations according to an approved financial plan, which includes operating expenses, accounts receivable/collections, manpower, and inventory.
• Grow service base by selling commercial service products & solutions to new and existing customers, including: repair service, modernization and service agreements.
• Develop and maintain vendor relations.
• Responsible for implementing programs designed to meet or exceed corporate objectives in the areas of revenue, sales, margin, and operating income.
• Responsible for insuring that all field work is completed on time, within budget and in a manner that meets customer expectations.
• Organize and develop an effective team to efficiently deliver service and to grow the business. Responsible for finding quality individuals who possess the necessary skills, knowledge, and experience required for any open jobs.

Requirements

• High school diploma or GED is required.
• Knowledge of industry standard practices for service, inspections, and design is required.
• Previous sales experience is a plus.
• 7+ years’ experience fire sprinkler work is required.
• 5+ years’ experience in a management position is required.
• Obtain all licensing required to perform job function, as applicable.
• Significant experience with Microsoft Office (i.e., Word, Excel) applications required.
• Working knowledge of NFPA 13 and 25 required.
• Valid driver's license and excellent driving record is required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance