Sales Coordinator

Description

• Support the Sales Team in uncovering and capturing new business opportunities.
• Monitor and respond to messages submitted via our info email system.
• Review and qualify incoming leads, identifying high-potential prospects.
• Accurately enter and maintain lead and contact data in our CRM.
• Actively seek to understand client needs and respond in a timely and professional manner.
• Serve as the primary responder for all inbound phone calls, ensuring professional and timely responses.
• Respond to online chat inquiries and route leads to appropriate internal teams.
• Participate in monthly inside sales team meetings to align with company goals and product updates.

Requirements

• Comfortable using CRM systems.
• Confidence in managing phone calls and online conversations.
• Highly organized and able to manage multiple tasks and priorities.
• Familiarity with email ticketing systems (Zendesk is an asset).
• Strong verbal and written communication skills.
• 1–2 years of experience in a customer support or inside sales role.
• High attention to detail and data accuracy.

Benefits

• Employment Insurance (EI) top-up for eligible leaves.
• Health Spending Account (Dental, Vision, Medical), including travel insurance, life insurance, long-term disability (LTD), and more.
• RRSP Matching: up to 4% of your annual salary.
• Salary Range: $52,000.00 to $58,000.00 CAD (depending on experience).
• Quarterly Bonus Program: rewarding team success every three months.

Training + Development

Interview process

Visa Sponsorship

Security clearance