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Salesforce Administrator
Iko North America
Salesforce Administrator responsible for designing, building, and maintaining robust solutions on Salesforce platforms and contributing to the execution of CRM vision in accordance with IT roadmap.
22d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Mississauga, Ontario, Canada
Office Full-Time
Company Size
10,000 Employees
Service Specialisms
Roofing
Waterproofing
Building Envelope Solutions
Insulation
Sector Specialisms
Residential
Commercial
Role
What you would be doing
test scenario
salesforce admin
poc presentation
data migration
daily admin
support docs
- Develop test scenarios for release upgrades / patches
- Participate in process review, requirement gathering sessions and contribute as a Salesforce admin SME
- Perform Proof of concepts and present interesting features to the IT team
- Work with managed package partners to review upgrades, troubleshoot issues, evaluate new features
- Propose solutions to business requirements using Salesforce capabilities
- Prepare and perform data migration using standard tools such as Data Loader
- Daily administration and support of our Salesforce implementation including but not limited to: user setup, object / data model updates, process automations
- Create and maintain support documentation such as Standard Operating Procedures / How To documents / incident resolution documents
- Review Salesforce releases to keep updated on the latest iterations of the products
- Provide L2, L3 support for ongoing operational projects
What you bring
salesforce admin
appexchange
devops tools
postman
apex/aura/lwc
certified
- RRSP Match
- Exposure to Agile/Scrum methodologies is a plus
- Experience working with integration teams for connection setup and troubleshooting
- Experience in the implementation and administration of AppExchange products
- Sales Administrator certified is a must and Platform App Builder certified
- Experience with Copado, Github / Bitbucket or equivalent Devops tools
- Experience working with logs and POSTMAN to perform basic troubleshooting of issues
- Familiarity with Apex, Aura, LWC is a plus
- Must have 3+ years of hands-on Salesforce administrator experience in one or more of Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud and overall 7+ years of experience
- Experience in Account Engagement (Pardot) and Marketing Cloud is a plus
- Excellent communication skills, both written and oral
- Experience working with the Salesforce Mobile app
- Employee Perks & Discounts
- Vision Insurance
- Service Awards
- Dental Insurance
- Paid Vacation
- Employee Engagement Events
- Life Insurance
- Tuition reimbursement
- Health Insurance (includes Virtual Health, and HCSA)
- Short-term Disability
- Employee Assistance Program
- Long-term Disability
- Floating Days
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- 'as part of the onboarding process, the company may conduct background checks if mentioned during the offer process'
Company
Overview
60 years
Years of Expertise
The company has established itself as a leader in manufacturing roofing and waterproofing products.
- Known for producing high-quality materials used in residential, commercial, and industrial projects.
- Product range includes roofing shingles, insulation, and waterproofing membranes for contractors and homeowners.
- Serves sectors such as infrastructure, water resources, and heavy civil construction.
- Ensures consistent delivery and innovation to meet evolving industry standards.
- Customer Focus: We take pride in delivering the highest quality products and services to our customers.
- Integrity: We do what’s right, even when no one is watching.
- Excellence: We strive to do better every day by constantly improving our processes and products.
- Innovation: We embrace new ideas, technologies, and approaches to drive the business forward.
- Collaboration: We work together to achieve common goals and value the contributions of all team members.
- Accountability: We take ownership of our actions and deliver results with integrity.
2050
Net Zero Emissions Target
Target year for achieving net zero emissions across operations.
20% CO2
Emissions Reduction
Reduction in CO2 emissions per ton of product by 2025.
- Reduction in water usage across manufacturing processes.
- Ongoing investments in energy-efficient technologies and renewable energy sources.
- Implementation of sustainable sourcing practices for raw materials.
- They implement gender balance initiatives in recruitment and leadership development.
- They maintain continuous efforts to promote an inclusive work environment for all employees.
- They track and report workforce diversity metrics.
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