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IT & Security Operations Specialist
Firestorm
Responsible for administering and troubleshooting Microsoft Azure Government GCC High, managing user accounts and permissions, providing technical support, monitoring alerts, and collaborating with security and DevOps teams.
23d ago
$95,000 - $120,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
San Diego, CA
Office Full-Time
Company Size
51 Employees
Service Specialisms
Consulting
Engineering
Design
Technology Solutions
Cybersecurity
Software Development
Sector Specialisms
No specialisms available
Role
What you would be doing
user management
cloud support
security monitoring
endpoint security
team collaboration
compliance support
- Manage user accounts, permissions, and system access in Active Directory and related platforms
- Troubleshoot connectivity issues including VPN, DNS, VLANs, and DHCP
- Collaborate with DevOps and Information Security teams to improve systems and ensure secure IT operations
- Assist with security assessments for vetting new tools or services
- Assist in the creation and maintenance of user documentation, as well as as internal knowledge base articles, on Jira and SharePoint.
- Maintain and support cloud environments including Office 365 and Microsoft Azure
- Monitor and respond to alerts in Microsoft Defender and Sentinel portals to identify deficiencies and vulnerabilities, while working with our ISSM to develop corrective actions, and remediation plans
- Administer and support collaboration platforms including Microsoft 365, Confluence, Jira, and engineering tools
- Support POA&M remediation efforts in collaboration with the ISSM
- Implement and maintain endpoint security, patching, and Intune policies
- Collaborate with vendors on hardware purchases
- Participate in ongoing improvement of IT and security processes and documentation
- Support and uphold compliance requirements such as NIST, SOC2, HIPAA, etc.
- Maintain accurate records of IT assets, licenses, and configurations
- Provision and configure laptops, tablets, and phones, including software installation and onboarding
- Support local network monitoring, assist with upgrades and routine maintenance, and interface with our Cybersecurity TPA.
- Troubleshoot hardware and software issues across Windows, MacOS, and Linux environments
- Administer and troubleshoot Microsoft Azure Government GCC High, including Entra ID, Intune, Sentinel, and Defender
- Provide first-line technical support to onsite and remote employees
What you bring
active directory
microsoft entra
azure
cloudflare
office 365
cybersecurity
- Bachelor’s degree in Computer Science or a related field; relevant experience may be substituted in lieu of a degree.
- Effective collaborator with the ability to work across engineering disciplines and supporting business verticals
- Strong understanding and hands-on experience with Active Directory (including user/group management, policies, and permissions)
- At least 2 years of experience using Microsoft Entra ID in cloud-only environments, including setting up user accounts, groups, troubleshooting access issues, lockouts, etc.
- Certification such as Security+, Network+, Azure Administrator, or Fortinet Networking
- U.S. Citizenship required due to ITAR regulations & the ability to obtain and maintain a Department of Defense (DoD) security clearance
- Clear and professional communication with technical and non-technical users
- Proficiency in troubleshooting and supporting Office 365 applications (Outlook, Teams, SharePoint, etc.) and related cloud services
- Must be able to lift up to 25 lbs.
- Prior experience in startup or fast-paced tech environments
- Ability to assess security implications of new software or tools
- Working knowledge of networking fundamentals including VPNs, DNS, VLANs, DHCP
- Active DoD security clearance; Secret or higher.
- Experience supporting cybersecurity operations and working closely with an ISSM
- Familiarity with Cloudflare and Cloudflare Warp
- Adept at managing Microsoft Azure Government GCC High environments (i.e. Entra ID, Intune, Sentinel, Defender)
- Experience supporting MacOS and Linux (Ubuntu preferred) in managed environments
- Experience with regulatory frameworks (CMMC, NIST 800-171)
- Minimum 5 years of experience in an IT support role, with hands-on experience in systems administration.
- Strong technical writing skills for documenting systems, procedures, and troubleshooting steps.
- 3+ years direct experience administrating a Microsoft 365 GCC High environment, including end-user lifecycle management via Intune, and security incident response via Defender
- Critical Illness insurance
- Basic Life/AD&D, short-term and long-term disability insurance, 100% covered by Firestorm. Plus, the option to purchase additional life insurance for you and your family.
- Extremely generous company holiday calendar, including a holiday hiatus in November, & December.
- Lifestyle Spending Account
- We welcome candidates who are local or open to relocating; relocation assistance is available and may be included in the offer package where appropriate.
- Generous Parental Leave
- Mental Health Resources: We provide free mental health resources 24/7 including therapy and more. Additional work-life services, such as free legal and financial support, are available to you as well.
- Unlimited PTO
- We offer comprehensive medical, dental, and visions plans
- Accident insurance
- 401(k) Retirement Savings Plan to invest in your long-term retirement goals
- Equity grants for new hires
- Hospital Indemnity insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- u.s. citizenship required due to itar regulations & the ability to obtain and maintain a department of defense (dod) security clearance
Company
Overview
- Founded with the vision to revolutionize engineering solutions through innovative technologies.
- Firestorm has been at the forefront of transforming industries with high-tech, data-driven solutions.
- Specializes in delivering custom solutions for critical infrastructure, energy, and industrial sectors.
- With a commitment to precision, the company provides cutting-edge services for large-scale projects.
- Typically involved in projects that require complex problem-solving and robust technical frameworks.
- Firestorm’s adaptability allows it to tackle diverse challenges across a wide range of engineering fields.
- Known for its work in high-stakes environments where precision and efficiency are paramount.
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