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Energy Advisor
The Hyde Group
Manage energy applications, data, and supplier relationships for housing portfolio.
9d ago
£45,000
Intermediate (4-7 years), Junior (1-3 years)
Full Time
London Area, United Kingdom
Hybrid
Company Size
1,112 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Technical Services
Sector Specialisms
Aerospace
Defence
Nuclear
Transport
Mechanical Handling Equipment
Robotics and Automation
Shielded Equipment
Glovebox/Contaminant Systems
Role
What you would be doing
energy reporting
data analysis
evcp processing
meter management
complaint handling
partner coordination
As an Energy Advisor at Hyde, you will play a key role in managing energy-related applications, data, and supplier relationships across our housing portfolio. You’ll ensure accurate metering, billing and contract management, handle energy-related customer complaints, and support Hyde’s sustainability and efficiency objectives through reliable and proactive service delivery.
- Provide energy consumption reports, data analysis, and insights to support internal teams, sustainability initiatives, and customer communications.
- Review and process EVCP applications in line with Hyde’s policy, liaising with customers, surveyors, and internal teams to ensure safe and compliant installations.
- Manage communal and out-of-contract meter processes, including onboarding new sites, resolving data anomalies, and coordinating with suppliers to maintain contract accuracy.
- Handle energy-related complaints and queries, including communal supply billing, heat networks, EVCP issues, and solar PV, ensuring timely and effective resolutions.
- Work collaboratively with external partners such as Eon, Inspired, Sycous and Switch2 to maintain accurate billing, site data, and portfolio information.
What you bring
data interpretation
energy administration
utilities management
contract coordination
communication
- The ability to interpret energy data, resolve complex issues, and engage internal and external stakeholders effectively.
- Proven experience in energy administration, utilities management, or contract coordination.
- Strong communication skills and attention to detail.
Hyde is looking for an Energy Advisor to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
Up to £45,000
As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.
- Hybrid working options available
- Life assurance
- Excellent pension scheme
- Generous holiday allowance
- Award-winning flexible benefits platform
- Support for learning and career development
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1967
Year Established
Year the company was established by professionals.
50,000 Homes
Properties Managed
Number of homes managed across three regions in the UK.
100,000 Residents
Residents Served
Population served through housing solutions.
£330M Turnover
Annual Revenue
Annual revenue generated from housing sales and services.
- Operates as a not-for-profit association with profit-making subsidiaries, reinvesting surplus into new homes.
- Typical projects include shared ownership, social rent, private rent and outright sale schemes.
- Notable regeneration project: redevelopment of Packington Estate transforming council flats into mixed‑tenure homes.
- Combines a social mission with entrepreneurial spirit to deliver large-scale affordable housing.
- They are customer-driven, understanding customer needs and using this insight to create and deliver services that empower customers to lead their best lives.
- They are inclusive, celebrating differences, open, honest, and fair. They respect customers, staff, and stakeholders, expecting mutual respect.
- They are collaborative, working with, learning from, and sharing ideas and expertise with others in Hyde and beyond for everyone’s benefit.
- They are innovative, ambitious for their organization, people, and sector, encouraging purposeful innovation and new ways of thinking.
100% Renewable
Electricity Sourced
All electricity has been sourced from 100% renewable sources since October 2022, verified by Carbon Trust.
9th Rank
SHIFT Gold Award
Recipient of SHIFT Gold award for third consecutive year (as of April 2025), ranked 9th out of 40 organisations.
95% of Homes
EPC A or B
95% of new homes built in 2023/24 achieved EPC B or A ratings.
£40.4m Funded
Decarbonisation Initiative
Secured £40.4m from the Social Housing Decarbonisation Fund to retrofit 5,500 homes.
- Target to reach zero operational carbon (net zero) by 2050.
- All homes to reach average EPC Band B (SAP 86) by 2045; interim goal that all homes reach minimum EPC Band C by 2030.
- Homes and developments include fabric-first design, low-carbon heating, solar panels, EV charging, and biodiversity-enhancing green spaces.
- Initiatives to reduce office and fleet emissions: switching to electric vehicles, promoting public transport, and improving energy efficiency in buildings.
2023 Report
Gender Pay Gap
Commitment to transparency with annual publication of the Gender Pay Gap Report, showcasing progress toward closing the gender pay gap.
- Group Board and Executive Team provide governance and leadership for D&I; senior teams develop, deliver and monitor D&I actions; Diversity & Inclusion Group reviews progress.
- Hyde is a Disability Confident employer; interviews all disabled applicants meeting minimum criteria and supports reasonable adjustments.
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