Assistant Superintendent, Street Operations

Description

• Verification of education and experience (including certifications and licenses)
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
• Assists in developing, interpreting and enforcing both Metrobus and Bus Transportation) practices/procedures, policies, programs and regulations related to Authority safety policies, programs and regulations applicable to.
• Reviews various reports completed by Bus Operations Supervisors, including accidents, incidents, citations and memos to ensure neatness, legibility, and timely preparation for submission.
• Assists in the overall day-to-day management of bus operations by monitoring bus service, ensuring effective and consistent operating practices; developing and monitoring schedules; and participating in work plan development and staff assignments. Monitors service and drivers throughout the day; adjusts shifts and staffing as necessary and ensures driver adherence to department and federal rules. Coordinates responses to and/or addresses passenger service complaints and emergencies. Collects, compiles and analyzes data, and prepares accident and on- time performance reports.
• Serves as liaison between Department of Bus Transportation and Metro Integrated Command and Communication center (MICC) during emergency situations to implement strategies to mitigate transit service disruptions. Partners with local jurisdictions and internal business partners to establish bus bridges and selected detours and route changes when required.
• Manages subordinate supervisory staff in accordance with department established priorities and expectations. Conducts staff meetings to provide information to subordinates regarding operational changes and requirements.
• Provides program, policy, and procedure review training related to transportation functions including, but not limited to: Standard Operating Procedures (SOP) protocols, critical thinking and decision-making, supervisor refresher training, and drug and alcohol compliance.
• Participates in the selection of staff, establishes and reviews employee performance standards and conducts performance evaluations with supervisory staff. Develops performance improvement plans and administers disciplinary actions when appropriate. Conducts investigations and participates in grievance hearings.
• Review of a current motor vehicle report

Requirements

• Skills and/or behavioral assessment
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Bachelor's degree in Transportation or Business Administration.
• Commercial Driver's License (CDL)
• A minimum of five (5) years supervisory experience to include at least three (3) years of operations administration.
• High school diploma or possession of a high school equivalency certificate (GED).

Benefits

• Personal interview

Training + Development

Interview process

Visa Sponsorship

Security clearance