Travel and Expense (T&E) Program Analyst, Shared Services

(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Service P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.

• Monitor proper T&E controls as well as key operational management controls.
• Provide guidance and training to card holders and Concur users as needed. Support them with any expense reporting issues. Questions must be handled with diplomacy, friendliness, accuracy, timeliness, and confidentiality.
• Remain abreast of best practices and trends relevant to corporate card administration, shared services, and related technologies.
• Sustain a culture of continuous improvement to deliver effective and efficient travel and expense administration.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense Program.
• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• Provide necessary reports and analyses to management, conduct sensitive investigations, and enforce compliance with Travel and Expense company policies.
• Propose concrete action plans to Management regarding training needs based on the frequency of problem types, audit findings, and inquiries from cusstomers. Also, deliver feedback on suggested policies and procedures to gain efficiencies and overall compliance with expense management tools and platforms.
• Use proper analytical tools to monitor, analyze and investigate inefficiencies or process failures to develop and propose improvement implementations.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

We are seeking a skilled and experienced AMAT SSC Travel and Expense (T&E) program Analyst to support our Shared services. This role involves Concur expense solution administration and partner with management in ensuring adherence to the Company’s Corporate Card Policies and Procedures. The Corporate card analyst manages the configuration of the Concur rules to support operations, resolution of escalated T&E program issues, communications to end users, and active participation in all related strategic projects. As a subject matter expert, the ideal candidate supports new process implementations to completion and improve the customers' experience.

• Minimum 3 years of experience in working within Corporate Card functions in a Shared Service.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• Excellent communication and leadership skills.
• Able to use a computer for word processing, email communication, and document preparation.
• Strong problem-solving abilities and strategic mindset.
• Ability to navigate competing priorities from various stakeholders and make decisions while maintaining collaborative culture.
• Support external audit efforts and maintain familiarity with SAP elements (e.g., chart of accounts, profit center and cost center hierarchies).
• Able to communicate by telephone and in person.
• Solution-oriented consensus builder, and trusted partner across the organization
• Minimum 2 years of experience with SAP Concur administration.
• May require sitting for extended periods.
• Bachelor’s degree in accounting or related field preferred.
• Proven track record in delivering high levels of customer service.
• Familiarity designing and standardizing processes, preferably transactional activities
• Working knowledge of the building products/construction industry preferred

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

• Highly competitive base pay
• Health and wellness programs
• Comprehensive medical, dental and disability benefits programs
• Hybrid role with flexible work options, requiring some in-person presence.
• Group retirement savings program
• Hybrid - 3 days in office. 100% in office during transition.
• Normal office working conditions with a quiet noise level.