Parts Coordinator

Overview

Coordinate parts ordering, stock control, and customer service for workshop and retail.

Key Responsibilities

• order picking
• stock replenishment
• warranty claims
• invoicing
• customer service

Tasks

-Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry -Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients -Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately -Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions

Requirements

• microsoft word
• excel
• forklift license
• awp/ewp
• warehouse ops
• team player

What You Bring

-Basic level in Microsoft Word and Excel -Detail-oriented, diligent, positive, a strong team player, and highly reliable -Experienced in warehouse operations (preferred) -Possession of a forklift license is highly desirable -Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage -Demonstrates professional phone etiquette and effectively manages email inquiries

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