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SERVICE COORDINATOR
Troy Life & Fire Safety Ltd.
Coordinate daily schedules of fire/sprinkler service staff and handle admin tasks.
10d ago
C$58,000 - C$62,000
Junior (1-3 years)
Full Time
Kelowna, British Columbia, Canada
Onsite
Company Size
1,300 Employees
Service Specialisms
Sprinkler Systems
Fire Alarm Equipment
Portable Fire Extinguishers
Fire Safety Plans
Emergency Lighting and Exit Signs
Intrusion Systems
Monitoring
Video Surveillance
Sector Specialisms
Commercial
Healthcare
Industrial
Energy
Infrastructure
Institutional
Residential
Role
What you would be doing
work orders
invoice tracking
expense claims
purchase processing
schedule coordination
inventory monitoring
- Processing and tracking work orders and associated invoices
- Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
- Checking staff expense claims and submitting to head office
- Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
- Coordination of the sprinkler service field staff's daily schedule
- Responsible for keeping branch records for expenses and updating them accordingly
- Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
- Assist in preparation of quotes and proposals
- Work with the branch's other Service Coordinator to maintain high customer service and coordinate schedules of fire and sprinkler field staff for sites requiring both
- Process all documents with accuracy and efficiency
What you bring
3-5 years
microsoft office
business diploma
scheduling
communication
building maintenance
- 3-5 years of experience preferred
- Experience in building systems maintenance or construction industries considered an asset
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Professional communication in all forms of correspondence (verbal and written)
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Coordination/Scheduling experience an asset
- 2-year diploma in business/office administration or equivalent work experience preferred
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Since 1979
Company Founding
The company has been providing life-safety services for over four decades.
28 Locations
National Presence
Operates across Canada, serving a wide range of industries.
$160M Revenue
Annual Revenue
Generates significant income from service, construction, and product sales.
1992 Marine Focus
Marine Division Established
Specializes in fire protection for ships, ferries, and offshore clients.
24/7 Service
Emergency Fleets
Maintains constant readiness for repairs and inspections nationwide.
- Privately-owned and employee-powered.
- Projects include commercial buildings, industrial sites, marine vessels, and institutional campuses.
- Specializes in fire alarm, sprinkler, marine fire systems, security, and integrated communications.
- Holds national partnerships, e.g., Edwards for alarms and Knox for rapid-access solutions.
- Participated in an award-winning live sprinkler demo in 2014, donating equipment and manpower for public safety education.
- Highly active in standards development, with staff on ULC and Canadian Fire Alarm Association committees.
- Integrity in all we do
- Commitment to customer satisfaction
- Fostering long-term relationships
- Accountability and transparency
- Continuous improvement and innovation
- Respect and teamwork
- Safety as a priority in all aspects of work
2050 Target
Net Zero Emissions
The company aims to achieve net zero emissions by a specific year, aligning with global climate goals.
- Committed to sustainability and reducing environmental impact
- Focus on energy-efficient solutions and waste reduction
- Partnering with suppliers who have sustainable practices
- Continuous improvement in sustainability practices across operations
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