Divisional Director - Asset Services

Description

• Assess staffing levels, recruitment needs, salary administration, and performance management across allocated properties.
• Provide leadership and strategic direction for geographically or functionally distinct portfolios.
• Oversee property tax administration and insurance compliance, including liaison with consultants and insurers.
• Regularly inspect properties and ensure operational standards are maintained.
• Manage one or more national and local accounts, ensuring a timely, consistent, and accurate flow of information required to meet both client and organisational objectives.
• Ensure client satisfaction through regular engagement with tenants and resolution of operational issues in partnership with the Property Manager.
• Review financial information, variances, leasing guidelines, and operational outputs with the Property Management team.
• Deliver accurate financial benchmarks (occupancy, income, delinquency, IRR, cash flow) for each asset.
• Coordinate construction and CAPEX projects with internal project teams; approve contract documents and final invoices.
• Provide strong leadership to property management teams, building bench strength and supporting succession planning.
• Manage cash flow, invoice processing, re-billable cost allocations, and cost control.
• Act as the central integration point for all service lines supporting the client.
• Ensure compliance with regulatory, contractual, and client-specific requirements.
• Ensure adherence to approved budgets, and oversee compliance with financial controls, policies, purchase order systems, and accounting standards.
• Conduct annual performance evaluations, career development discussions, and training plans for direct reports.
• Coordinate, oversee, or prepare management reports, annual budgets, forecasts, and related documentation in line with client requirements and internal standards.
• Develop strong, proactive client relationships and tailor communication approaches to meet client preference.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance