Description

• Lead property staff: interview candidates, oversee onboarding, training, timesheet approval, and conduct quarterly discussions and annual assessments per company policies.
• Drive team performance, provide feedback to underperforming associates, and manage disciplinary actions with HR.
• Conduct ongoing training for office staff on leasing paperwork, workplace safety, and daily operations.
• Motivate associates through recognition programs, training, and team‑building activities to boost morale and productivity.
• Assist in budget preparation and ensure adherence to approved budgets.
• Complete month‑end and year‑end financial reporting and provide monthly budget variance reports within ±10 % per line item.
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and service requests.
• Collaborate with maintenance team to ensure timely completion of resident service requests per company standards.
• Deliver excellent customer service while maintaining high resident service standards.
• Analyze market and economic trends and partner with marketing to implement leasing strategies that achieve occupancy and revenue goals.
• Follow eviction procedures, including notices, court representation, and facilitation of proceedings.
• Manage client/owner relationships by meeting owners, conducting property tours, providing updates, and responding to requests.

Requirements

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident‑relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

The role requires a bachelor’s degree or 1‑2 years of relevant experience, combined with at least 3 years of multi‑family property‑management experience. Strong leadership, teamwork, and communication abilities are essential, as is proficiency in Microsoft Office and property‑management software, and a current, valid driver’s license.

Physical requirements include the ability to sit for extended periods, climb stairs, read documents and screens, hear verbal communications, and occasionally lift or carry items up to 20 lb. The work environment is primarily on‑site in an office setting, though occasional outdoor exposure and an open office with bright lights, noise, and distractions are expected.

Benefits

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

RPM Living offers weekly pay for onsite staff, comprehensive health coverage, employer‑paid assistance and wellness programs, ancillary insurance, a 401(k) with robust match, professional development opportunities, DEIB initiatives, paid time off with floating holidays and volunteer days, and discounted perks such as Costco membership and entertainment discounts. Employment is contingent upon a background check, a valid driver’s license, and participation in E‑Verify; RPM Living is an equal‑opportunity employer.

Training + Development

Interview process

Visa Sponsorship

Security clearance