Credit Controller - Mascot NSW

Description

• Work closely with colleagues and leadership to reduce aged debt and minimize financial risk
• Respond promptly and accurately to customer enquiries about account status
• Engage directly with customers to process outstanding invoices and meet KPI targets
• Manage customer accounts and oversee cash collections
• Assist customer service teams with resolving account disputes
• Prepare and update stop service lists and related data
• Develop and maintain strong relationships with both customers and internal stakeholders

Requirements

To apply, you’ll need proof of your right to work in Australia. The recruitment process includes a police check and a pre-employment medical, including drug and alcohol testing in line with industry standards.

• Strong analytical and problem-solving skills
• Ability to work independently, make decisions, and escalate where necessary
• A customer-first mindset and the ability to build trust and rapport
• Excellent time management and organizational skills, with a sense of urgency
• Clear and confident communication skills
• Proven experience in high-volume B2B collections, with strong reconciliation abilities
• Tech-savviness and a willingness to learn new systems

Benefits

Our customers are at the heart of our business. In this dynamic role, you’ll have the chance to showcase your relationship-building and organizational skills, supported by an experienced management team, while contributing to a company that is deeply committed to environmental sustainability.Why You’ll Stay

• Career progression: With ongoing growth comes real career development opportunities
• A supportive team: Join passionate professionals who genuinely care about your growth

Training + Development

Interview process

Visa Sponsorship

Security clearance