Lead Specialist - IT Network

Description

• Participation in project delivery work, including device configuration, planning, and vendor coordination, while ensuring seamless network performance for executive offices and critical business functions
• Provide succinct and timely, up-to-date project/network documentation, including drawings
• Act as a technical resource on relevant network matters for other organizational units, including direct support and consultation for executive teams
• Evaluate, design, implement, and support new network architecture and existing deployments
• Perform hardware and software upgrades for new and existing equipment as needed
• Provides first-level support to incidents that require the network team’s inclusion, including those affecting executives and senior leadership
• Develop and implement network infrastructure changes via the established Change Management process, with a focus on minimizing business disruption, particularly for executive stakeholders
• Work with users at all levels, including C-suite executives and senior leadership, to understand their needs and collaborate with IT personnel to develop effective system solutions

Requirements

• Candidate must exhibit a sense of urgency, individual responsibility, and the ability to manage shifting priorities, particularly when supporting executive-level users and time-sensitive projects
• The Lead Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience.
• Strong working knowledge of Datacenter technologies, including NXOS VxLAN and ACI
• The Specialist level requires a Bachelor’s degree or equivalent experience and 2-5 years of relevant job related experience
• Strong dedication to quality customer service, including an understanding of the unique needs of executive users and a proactive approach to resolving their technology challenges
• Strong working knowledge of Ethernet cabling, routers, switches, and firewalls
• Working knowledge of LAN/WAN technology to configure and resolve problems with Cisco hardware and software
• Ability to carry computer equipment up to 50 pounds
• In-depth working knowledge of LAN/WAN technology and ability to configure and resolve problems with Cisco hardware and software, including SD-WAN
• Ability to communicate effectively with both technical and non-technical stakeholders, including C-suite executives, to provide updates, explain technical issues, and ensure alignment on network solutions
• The Senior Specialist level requires a Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience
• Up to 40% travel may be required including overnight travel.
• Practice network asset management, including network device/component inventory, support agreements, relevant vendor contracts, and others
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Bachelor’s degree in Computer Science, Computer Engineering, related technical disciplines, or equivalent practical experience, with 8+ years of related experience
• Ability to carry computer equipment up to 50 pounds.
• Visits to industrial/manufacturing settings which may include hazardous materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.

Benefits

• Typically, normal office working conditions.

Training + Development

Interview process

Visa Sponsorship

Security clearance