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Business Center Practice Leader - Southern California and Hawaii Environmental Services

Stantec

Global leader in sustainable engineering, architecture and environmental consulting for infrastructure and communities.

Lead regional environmental services practice, drive growth and client delivery in SoCal & Hawaii.

5d ago

$158,200 - $237,400

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Los Angeles

Office Full-Time

Company Size

32,000 Employees

Service Specialisms

Planning

Engineering

Architecture

Interior Design

Landscape Architecture

Surveying

Environmental Sciences

Project Management

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Role

What you would be doing

business development

revenue growth

client management

project delivery

digital tools

risk management

Develop and maintain Stantec’s integrated practice in the specified BC. Which includes: The maintenance of a cohesive Stantec brand,
Proactively identify opportunities to reinforce and further develop Stantec’s highperformance culture with a focus on innovation, speed, and productivity.
Track pursuit success rate and return on investment rate on clientbyclient basis.
Exceed client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
Sets the tone among all leaders in the BC.
Accountable for top line revenue growth, the BCPL also supports the BCOL in meeting established targets net revenue, gross margin, SG&A, and operating income target in the BC.
Maintain and enhance local marketplace reputation through established relationships and support of regional leadership.
Support BC Leadership with the health and safety performance of the BC, including monitoring of leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.
Lead growth of the BC through developing and leading the business development, key pursuit and sales strategy and hold Principals accountable to expand our reach and client base utilizing strong marketing, business development, sales account management plans.
Support BCOL and other BCPLs (BC Leadership) with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.
Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewers, as required. Oversee risk management related to projects and pursuits including review of contracts, fees, and proposals on large pursuits and in coordination with Stantec’s risk review process.
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
Cultivate strong relationships and stay on top of opportunities from agencies aligned with sectorfocused growth initiatives (for instance, California State Department of transportation, local public works agencies, and rail and port authorities related to our infrastructure growth strategy).
Accountable to achieve organic growth targets of the BC.
Achieve >95% PM Frameworks compliance from Internal Practice audits.
Partner with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines.
Increase visibility of Stantec by sharing our knowledge and innovation stories through key client engagements to enhance our reputation and drive revenue.
Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
Leads or assigns responsibility for oversight of project delivery, Quality Assurance/Quality Control, discipline excellence and technical quality, documents quality and best practices in the execution of work.
Establish employee connectedness to leadership by interfacing frequently with employees.
Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.
Partners with BCOL to develop and implement improvement plans for distressed business units and BCs. Including focus on writeoffs and business line expenses.
Partner with BCOL by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
Develop and manage the M&BD plan for the BC, including cross selling.
Be involved at a handson level in key pursuits as needed and on projects should issues impacting client satisfaction or project management escalate.
Actively contribute to win strategies and successful project execution.
Lead delivery of significant BC project pursuits.
Leads or assigns responsibility for management, needs assessment and provision of digital practice, tools, and applications in support of BC to deliver work.
Responsible for net revenue forecasts by period, quarter, and year end.
Establish an effective Go/No Go Review process with Principals and track compliance.
Utilize and ensure the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates.
Supports achieving utilization rate and backlog targets and partners with BCOL to drive collaboration and work sharing across the practice.
Support the BCOL with managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus allocation for the BC.
Inspires, motivates, and holds the team accountable for the delivery of innovative design solutions.
Achieve minimum direct utilization target 45%.
Support BC Leadership with developing, attracting, engaging, and retaining top talent.
Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching, and mentoring, diversity and inclusion, and leadership development for the BC.
Provide support through ongoing collaboration with Business Operating Unit (BOU) Operations, Regional Business Leaders (RBL), Regional Growth Leaders (RGLs), Regional Leaders (RL) and Business Center Operating Leaders (BCOL) regarding resolution of operational issues identified within the BC.
Foster a successoriented, accountable environment within the company.
Assign responsibility for design excellence in all disciplines present in BC to foster innovation, sustainable design principles and use of technology.
Lead and participate in pursuits and campaigns for major BC opportunities across multiple sectors, with a focus on infrastructure, water, manufacturing and energy sectors.

What you bring

iso

project management

client relations

leadership