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Low Income Housing Institute (Lihi)

Shelter Monitor

Company logo
Low Income Housing Institute (Lihi)
Develops, owns, and operates housing and supportive services for low‑income, homeless and formerly homeless individuals in Washington.
Monitor activities at the Shelter, maintain a safe environment and assist clients, while performing maintenance and janitorial tasks.
13d ago
$21.26 - $27.51
Junior (1-3 years)
Full Time
Lakewood, WA
Onsite
Company Size
269 Employees
Service Specialisms
Affordable Housing Development
Supportive Services
Tiny House Villages
Urban Rest Stops
Advocacy
Case Management
Financial Literacy Training
Technology Access and Training
Sector Specialisms
Affordable Housing Development
Supportive Housing Services
Case Management
Life Skills Training
Technology Access and Training
Financial Literacy Training
Homeless Shelter Operations
Tiny House Village Shelter Programs
Role
What you would be doing
maintain shelter
client support
security monitoring
clean and maintain
emergency response
janitorial work
  • Foster a safe, clean and peaceful environment in the shelter.
  • Provide info and feedback to Case Manager and Shelter Operations Manager on on-going operations and the welfare of program participants.
  • Monitor activities, safety, security and cleanliness in the shelter. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.
  • Prepare vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. Maintain inventory of basic supplies and order supplies.
  • Respond to program participants' concerns and questions.
  • Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues.
  • Assist in setting up shelter meetings and assign daily and weekly duties to be performed by program participants.
  • Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
  • Provide outreach and info to neighborhood residents. Handle donations.
  • Provide an on-site presence in the shelter, provide assistance to the program participants, enforce rules and guest policy.
  • Assist clients/participants in completing move-in and move-out paperwork. Monitor individuals entering and exiting the shelter. Maintain logs and complete incident reports.
What you bring
communication
problem solving
conflict resolution
low-income experience
maintenance experience
cultural sensitivity
  • Must pass criminal background checks and drug screening test.
  • Excellent communication skills.
  • Be able to lift at least 25 pounds.
  • Proven ability to work with minimal supervision.
  • Excellent problem solving and conflict resolution skills.
  • Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness.
  • Experience working with low-income people.
  • One year maintenance, customer service and/or management experience.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • criminal background checks
  • drug screening test
Company
Overview
Founded 1991
Year of establishment
The organization began in 1991 as a grassroots shelter in Seattle.
1,700+ Units
Total housing units managed
Over 1,700 housing units are managed across multiple counties.
30% AMI
Income eligibility threshold
Units serve households earning under 30% of the area median income.
700+ Homes
Permanent homes delivered
Over 700 permanent homes have been provided for previously homeless individuals.
  • It finances and manages over 1,700 units across multiple counties in Washington, including innovative tiny-home villages built in collaboration with local partners.
  • Their projects span permanent housing, transitional apartments, and hygiene centers—like a downtown rest stop offering showers, laundry, and toiletries.
  • Alongside real-estate development, they run case management, life-skills training, youth programs, and financial literacy workshops at housing sites.
  • Unlike typical nonprofits, they both own property and deliver on-site services—blending bricks-and-mortar with hands-on resident support.
Culture + Values
  • Affordable housing does not mean poor quality housing.
  • Innovative partnerships, creative project development and sustainable design features in affordable housing makes for a healthy, strong, and committed community.
  • Develops, owns and operates housing for the benefit of low-income, homeless and formerly homeless people in Washington State.
  • Administers a range of supportive service programs to assist those we serve in maintaining stable housing and increasing their self-sufficiency.
Environment + Sustainability
  • Emphasizes sustainable design features in affordable housing developments.
  • Committed to sustainable design that results in lower utility and operating costs in the long term.
  • Incorporates energy-efficient systems and materials as part of its project development.
  • Uses sustainable design as a strategy to build healthy, cost-effective affordable housing communities.
Inclusion & Diversity
  • No clearly stated DEI strategy or gender‑related statistics publicly available on site or LinkedIn.
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