Field Service Technician

Description

• May be temporarily assigned to other geographical area to provide support with new installations and upgrades.
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner.
• Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
• Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
• Utilize various testing devices, multiple hand and power tools related to the job.

Requirements

• Mechanical aptitude and troubleshooting skills required.
• Experience with various POS systems (Verifone/NCR) a plus.
• Ability to use a computer and smartphone proficiently.
• HSA and FSA
• High school diploma or equivalent.
• Experience with Alarms a plus.
• Must be able to work independently and be a strong problem-solver.
• Good driving record is required.
• Strong attention to safety and willingness to follow all safety protocols.
• Must be able to travel up to 30-40% overnight.

Benefits

• 401(k) Company Match
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• Flexible Time Off
• 24/7 on-call rotation with other techs in your area.
• Disability & Occupational Accident Insurance
• World-class paid training program for you to learn the skills for long term career success.
• 10 Paid Holidays
• Health, Dental, and Vision Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance