Duty Shift Supervisor at Certis in South Australia, Australia | Kablio

Role

Description

aviation security

compliance checks

equipment ops

incident reporting

shift management

stakeholder liaison

Lead aviation security personnel to ensure consistent service delivery and regulatory compliance
Liaise with airline representatives, airport authorities, and internal teams to ensure efficient day-to-day operations
Conduct compliance checks, ensure all equipment is operational, and brief staff on ad-hoc tasks
Respond to operational challenges, incidents, and performance concerns, escalating as required
Oversee shift operations, including team deployment, coordination of breaks, and addressing resourcing issues
Support, coach, and mentor Team Leaders and frontline staff to maintain high performance
Ensure accurate documentation and incident reporting in line with Certis policies

Requirements

aviation security

security licence

first aid

certificate ii

certificate iii

customer service

High-level customer service and communication skills
QLD 3158254
Ability to balance client and business needs
Fully certified and accredited to perform Aviation Security Operative duties
In-depth understanding of aviation security standards, regulations, and SOPs
TAS 3020
SA ISL 178143
VIC Z05 798 40S
WA SA48240
SA ISL 235794
Familiarity with Certis Standard Operating Procedures and WHS practices
Professional in appearance and conduct
Aviation Security Identification Card (ASIC)
Professional appearance and a strong sense of integrity
Demonstrated leadership in aviation or high-security environments
Exceptional Customer Service delivery
Ability to resolve conflicts, manage team performance, and maintain compliance
NSW 400674602
Valid Senior First Aid Certificate
Current NSW 1A Security Licence (or equivalent SA licence)
WA SA 72311
Certificate II & III in Security Operations
Capable of completing written reports in plain and clear English
Ability to control and direct the abilities of teams
Capable of conflict resolution
VIC Z05 798 61S

Benefits

Friendly and inclusive environment
An Employee Assistance Program (EAP) that is available to employees and their families
A well-being program that provides advice about mental, physical, and financial well-being
A discount program where employees, and their family members, can save at over 400 retailers Australia wide

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1958Founded

Year of establishment as a Police unit

Born in 1958 as a Singapore Police Force unit, the company has a long history rooted in public safety and security operations.

S$1.2BRevenue

Annual revenue milestone

The company achieved a significant revenue milestone of S$1.2 billion after merging physical security, facilities management, and technology operations.

Evolved through heavy-civil style expansion into a tech-enabled security powerhouse corporatised in 2005.
Backed by Temasek, it became an ops-tech specialist by integrating physical security, facilities management, customer service, and technology.
Signature 'Security+' model integrates armed guard services with smart tech, command-control systems (like ARGUS), and cloud infrastructure via AWS collaboration.
Operates across Asia Pacific and Middle East, guarding VVIPs, airports, and major venues like Jewel Changi in Singapore, Australia, Hong Kong, Qatar, and China.
Typical projects include airport security, cash-in-transit logistics, facility management, tech-driven monitoring, and aviation screening.

Culture + Values

A 'can‑do culture' that recruits talent with a similar proactive attitude.
People are at the center of all our initiatives and decisions.
Departmental collaboration is encouraged, with teams uniting to achieve shared goals.
Senior leadership empowers managers and team members to drive positive changes within the organization.
Learning is prioritized through training programs, flexibility in career paths, and opportunities for career progression.

Environment + Sustainability

Net Zero 2050

Target Year

Committed to achieving a net zero carbon footprint by 2050.

EcoVadis Score

Sustainability Rating

Received EcoVadis Bronze Medal (March 2024) with score improved from 47/100 to 64/100 in two years.

Optimises emissions and energy via electric/hybrid fleets and environmentally-conscious infrastructure
Promotes responsible consumption: deliberate reduce-reuse-recycle policies
Industrial certifications: ISO 45001, Bizsafe; Modern Slavery Statement demonstrates ethical compliance
Supports customer sustainability via smart, operational-design solutions that enhance energy efficiency and circular-economy practices

Inclusion & Diversity

Adopts ALIVE Charter to ensure equal voice and freedom of expression
Meritocratic performance management with frameworks ensuring fair progression and reward
Certifications (Bizsafe, ISO 45001) reflect commitment to equity and safe workplaces
Employee Assistance Programmes support mental‑health access to trained professionals

Articles

Connect with Us (Recruitment & Enquiries)

About Us – Our Integrated Ops‑Tech Solutions

Certis selects Sourced Group for AWS cloud migration

Role

Description

aviation security

compliance checks

equipment ops

incident reporting

shift management

stakeholder liaison

Lead aviation security personnel to ensure consistent service delivery and regulatory compliance
Liaise with airline representatives, airport authorities, and internal teams to ensure efficient day-to-day operations
Conduct compliance checks, ensure all equipment is operational, and brief staff on ad-hoc tasks
Respond to operational challenges, incidents, and performance concerns, escalating as required
Oversee shift operations, including team deployment, coordination of breaks, and addressing resourcing issues
Support, coach, and mentor Team Leaders and frontline staff to maintain high performance
Ensure accurate documentation and incident reporting in line with Certis policies

Requirements

aviation security

security licence

first aid

certificate ii

certificate iii

customer service

High-level customer service and communication skills
QLD 3158254
Ability to balance client and business needs
Fully certified and accredited to perform Aviation Security Operative duties
In-depth understanding of aviation security standards, regulations, and SOPs
TAS 3020
SA ISL 178143
VIC Z05 798 40S
WA SA48240
SA ISL 235794
Familiarity with Certis Standard Operating Procedures and WHS practices
Professional in appearance and conduct
Aviation Security Identification Card (ASIC)
Professional appearance and a strong sense of integrity
Demonstrated leadership in aviation or high-security environments
Exceptional Customer Service delivery
Ability to resolve conflicts, manage team performance, and maintain compliance
NSW 400674602
Valid Senior First Aid Certificate
Current NSW 1A Security Licence (or equivalent SA licence)
WA SA 72311
Certificate II & III in Security Operations
Capable of completing written reports in plain and clear English
Ability to control and direct the abilities of teams
Capable of conflict resolution
VIC Z05 798 61S

Benefits

Friendly and inclusive environment
An Employee Assistance Program (EAP) that is available to employees and their families
A well-being program that provides advice about mental, physical, and financial well-being
A discount program where employees, and their family members, can save at over 400 retailers Australia wide

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1958Founded

Year of establishment as a Police unit

Born in 1958 as a Singapore Police Force unit, the company has a long history rooted in public safety and security operations.

S$1.2BRevenue

Annual revenue milestone

The company achieved a significant revenue milestone of S$1.2 billion after merging physical security, facilities management, and technology operations.

Evolved through heavy-civil style expansion into a tech-enabled security powerhouse corporatised in 2005.
Backed by Temasek, it became an ops-tech specialist by integrating physical security, facilities management, customer service, and technology.
Signature 'Security+' model integrates armed guard services with smart tech, command-control systems (like ARGUS), and cloud infrastructure via AWS collaboration.
Operates across Asia Pacific and Middle East, guarding VVIPs, airports, and major venues like Jewel Changi in Singapore, Australia, Hong Kong, Qatar, and China.
Typical projects include airport security, cash-in-transit logistics, facility management, tech-driven monitoring, and aviation screening.

Culture + Values

A 'can‑do culture' that recruits talent with a similar proactive attitude.
People are at the center of all our initiatives and decisions.
Departmental collaboration is encouraged, with teams uniting to achieve shared goals.
Senior leadership empowers managers and team members to drive positive changes within the organization.
Learning is prioritized through training programs, flexibility in career paths, and opportunities for career progression.

Environment + Sustainability

Net Zero 2050

Target Year

Committed to achieving a net zero carbon footprint by 2050.

EcoVadis Score

Sustainability Rating

Received EcoVadis Bronze Medal (March 2024) with score improved from 47/100 to 64/100 in two years.

Optimises emissions and energy via electric/hybrid fleets and environmentally-conscious infrastructure
Promotes responsible consumption: deliberate reduce-reuse-recycle policies
Industrial certifications: ISO 45001, Bizsafe; Modern Slavery Statement demonstrates ethical compliance
Supports customer sustainability via smart, operational-design solutions that enhance energy efficiency and circular-economy practices

Inclusion & Diversity

Adopts ALIVE Charter to ensure equal voice and freedom of expression
Meritocratic performance management with frameworks ensuring fair progression and reward
Certifications (Bizsafe, ISO 45001) reflect commitment to equity and safe workplaces
Employee Assistance Programmes support mental‑health access to trained professionals

Articles

Connect with Us (Recruitment & Enquiries)

About Us – Our Integrated Ops‑Tech Solutions

Certis selects Sourced Group for AWS cloud migration